Completed Inpatient Food Service Supervised Practice hours. Performed audits and assisted with projects to ensure patients received meals in a timely manner and patient satisfaction.

Completed Sports Nutrition, Outpatient Medical Nutrition Therapy, and Retail Food Service Supervised Practice hours. Created nutrition education materials, assisted with supplements, hydration protocols, and meals during practice and games throughout the football season.

Completed Medical Nutrition Therapy II. Dietetic Intern providing inpatient oncology medical nutrition therapy and education.

Completed Medical Nutrition Therapy I Supervised Practice hours. Dietetic Intern providing medical nutrition therapy and nutrition education on inpatient and ICU floors.

Completed Nutrition Education and Community Education Supervised Practice rotation hours. Content creation and research for Holistic Health & Wellness founder, Kaytee Hadley, MS, RDN. Co-led group workshops on gut health.

Responsibilities included managing daily operations, ensuring patient satisfaction, and process improvement for a clinic seeing over 800 patients weekly. Services included Prenatal Care, Gynecology, Family Planning, Colpo/LEEP Procedures, Ultrasound, Lab, Behavioral Health, Dietetics, Lactation, CPSP, WIC, and STD Screening- Onsite Administrator overseeing all clinic staff including physicians, managers, nurses, medical assistants, case managers, lab staff, housekeeping, security, and ancillary service providers- Responsible for the operational oversight and contract compliance of program grants, contracts, and accreditations (Family Planning, CPSP, CDP, Title X, and Family Pact, Joint Commission)- Ensured the site was prepared for and conducted EOC, MHLA, and LA Care Facility Site Reviews- Worked with the Director of Nursing, Chief Operations Officer, Medical Director of Women’s Health, and the Chief Medical Officer to develop and implement clinical policies and procedures- Worked alongside Quality Improvement team to monitor and evaluate programs and services to ensure compliance and patient-centered quality care- Established and maintained quality working relationships with internal and external stakeholdersMonitored schedules and appointment book and made necessary adjustments to ensure optimal number of visits- Successfully coordinated the expansion of our main site and opening of new Women’s Health Clinic that is now serving 5,000 additional patients annually with no lapse in services- Implemented effective interventions to decrease Broken Appointment Rate by over 27%- Established a new referral process that ensured proper follow-up and increased patient care quality metrics- Implemented weekly reporting that decreased Open Encounters from an average 40 per month to less than 2, ensuring all revenue is processed in a timely manner

Responsibilities ranged from managing daily operations and budget management to strategic planning and process improvement. - Implemented new staff training to increase overall resident satisfaction scores by 6% over 3 consecutive years - Implemented new communication channels and operating procedures resulting in an increase in employee survey results for “Work Environment” from 88.20 to 92.34 and “Workgroup Morale” from 81.21 to 93.73 - Created a new process for automating data-input into the property management system that saved approximately 800 hours of labor each year - Oversaw soft renovation projects for over 1400 residential units - Hired, trained, and coached employees and increased retention by 39% effectively increasing overall productivity