Maintain relationships with clients to understand their staffing needs.Manage the recruitment process, including sourcing, interviewing, and placing candidates.Supervise and mentor staff, ensuring that the team meets performance targets.Ensure the branch operates efficiently, handling administrative tasks and adhering to company policies.Identify new business opportunities to expand our client base.

Attended job fairs. Supervised a team of 25+ general laborers, ensuring efficient recruitment and staffing processes.Addressed gaps in the candidate pipeline by creating and managing talent pools for future openings.Source and recruit candidates using social media platforms, job boards, and Boolean search techniques.Attended Zoom meetings with organizations such as the Texas Workforce Commission and other non-profits.Implemented cost-effective marketing strategies, reducing candidate outreach expenses.Partnered with the sales account manager to identify and engage potential clients, contributing to revenue growth.Conduct intake meetings to define candidate qualifications, managing requisitions for clients simultaneously.Maintain constant communication with clients regarding hiring progress and screened candidate updates.Manage applicant records, including resumes, interview evaluations, and assignment details.Screened resumes, conducted initial interviews, and communicated application statuses to clients.Prepare candidates for client interviews and processed I-9s and W-4s for new hires.

Handled accounts receivable (A/R) transactions, including checks, money orders, and refund requests.Managed the documentation and delivery of packages to management and representatives, as well as prepared and shipped re-manufactured and de-manufactured units.Assessed internal processes, proposed and implemented procedural and policy improvements to enhance operations, including changes in supply and record disposal.Planned and managed budgets for equipment and supplies, ensuring effective control over spending.Conducted training sessions for new hires, focusing on order verification procedures and refund request processes, with each session accommodating five to ten new employees every three months.Provided support to toll-free technical support and e-content teams.