• Received, organized and maintained confidential timekeeping documents including timesheets, supporting documentation and other related material.• Entered timekeeping data into the CityTime system and reviewed leave or other requests for consistency with New York City and/or QDA policies.• Created and maintained an organized and complete timekeeping file for assigned employees through scanning and appropriate storage of documents.• Responded to employee inquiries regarding leave… Show more • Received, organized and maintained confidential timekeeping documents including timesheets, supporting documentation and other related material.• Entered timekeeping data into the CityTime system and reviewed leave or other requests for consistency with New York City and/or QDA policies.• Created and maintained an organized and complete timekeeping file for assigned employees through scanning and appropriate storage of documents.• Responded to employee inquiries regarding leave balances, appropriate procedures or other related matters via phone, email or in person.• Conferred with supervisors as required to ascertain approvals for submitted requests and/or special circumstances.• Assisted in running reports, processing timekeeping data for payroll calculation and other duties relating to timekeeping, recordkeeping, and general HR-related inquiries, as required Show less

• Performed basic record-keeping duties, including but not limited to processing timesheets, maintaining time and leave calendar, and processing invoices and reimbursement requests for assigned budgets.• Monitored assigned budgets and report status of budgets to Administrative Manager on a periodic basis.• Supported Administrative Manager in human resource functions.• Maintained information systems/databases and office management policies and procedures.• Managed office… Show more • Performed basic record-keeping duties, including but not limited to processing timesheets, maintaining time and leave calendar, and processing invoices and reimbursement requests for assigned budgets.• Monitored assigned budgets and report status of budgets to Administrative Manager on a periodic basis.• Supported Administrative Manager in human resource functions.• Maintained information systems/databases and office management policies and procedures.• Managed office systems, including computer and paper files.• Assisted Project Coordinators with the preparation of reports to partners and funding agencies.• Worked with central office staff to ensure RF procedures are followed.• Worked with CUNY operations staff and Institute staff to ensure building issues are resolved. Show less

• Carried out 6 core care management functions to assigned caseload: Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Individual & Family Support, Referral to Community and Social Support Services, Use of health Information Technology to link services• Completed CANS-NY assessment on all enrolled clients on caseload; initial and every 6 months• Collaborated with family and other providers on development and execution of Care Plan for… Show more • Carried out 6 core care management functions to assigned caseload: Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Individual & Family Support, Referral to Community and Social Support Services, Use of health Information Technology to link services• Completed CANS-NY assessment on all enrolled clients on caseload; initial and every 6 months• Collaborated with family and other providers on development and execution of Care Plan for the child• Documented all activities in GSI, including progress notes in an accurate and timely manner – and other systems as needed Create Crisis/emergency plan for each client• Provided written analyses and visual representations of program performance.• Provided information to Children’s Aid staff & Liaison between CAS programs as needed• Provided outreach to potential clients as needed• Obtained consent & enroll eligible clients in the Collaborative for Children & Families (CCF – the health home) as needed• Helped create linkages to community services for future resource for families as well as source of potential referrals• Helped create & maintain a resource log• Conducted fieldwork & home visits as needed • Worked independently with programs such as foster care, preventive, domestic violence, homemakers, and youth empowerment to drive performance management.• Worked as part of the Care Management Team in all areas• Participated in Program, Division and Agency wide activities (meetings, events, etc...) Show less

• Created final itineraries for client bookings including all booked excursions, tours, restaurants and car services• Made final confirmations for bookings such as hotels, restaurants, tours, tour guides and car services• Searched for appropriate tour guides according to client needs such as language, tour type and age• Revised reservations and/or cancel reservations• Set up food tours reservations• Made payment for food tour reservations in various New York City restaurants… Show more • Created final itineraries for client bookings including all booked excursions, tours, restaurants and car services• Made final confirmations for bookings such as hotels, restaurants, tours, tour guides and car services• Searched for appropriate tour guides according to client needs such as language, tour type and age• Revised reservations and/or cancel reservations• Set up food tours reservations• Made payment for food tour reservations in various New York City restaurants • Liaised between customer and management to ensure smooth operations delivery.• Setup messenger deliveries for clients containing show tickets, hotel reservations and itineraries • Added, subtracted and changed services for bookings• Attended staff meetings and outings • Follow-up on missed phone calls from booking agents and third parties • Ensured compliance with company standards and procedures Show less

• Created, rescheduled, confirmed and cancelled student academic and tutoring appointments • Managed and supervised student events on campus and assisted others per special requests• Assisted with management duties, such as, staff training, coaching, and scheduling• Offered academic and personal assistance to students by guiding students to external support services • Interacted and provided direct client customer service with CUNYfirst to a wide range of fifty or more students… Show more • Created, rescheduled, confirmed and cancelled student academic and tutoring appointments • Managed and supervised student events on campus and assisted others per special requests• Assisted with management duties, such as, staff training, coaching, and scheduling• Offered academic and personal assistance to students by guiding students to external support services • Interacted and provided direct client customer service with CUNYfirst to a wide range of fifty or more students per day• Answered student’s phone calls• Assisted students in applying for graduation, scholarships and classes• Checked department voicemails and answered them accordingly• Kept track of appointment 6 advisors schedules on Outlook• Maintained office efficiency by planning and implementing office systems, layouts, and maintained inventory of the equipment stock and supplies• Ordered office stationary and in charge of sending out memos and reminders to the front desk staff• Organized and managed mass mailings for student announcements and recruitment • Created and maintained spreadsheets of enrolled students and graduated students • Maintained and organized students’ academic files according to their academic statuses • Responded to complaints filed by students and wrote incident reports Show less