Esmeralda Torres Email & Phone Number

United States

Oversees research, writing, illustration, and photography aspects of machine manuals. Supervises staff of writers, illustrators, and administrative support.Coordinates the in‐house production and distribution of technical literature.Provides oversight and approval of technical approaches and equipment.Coordinates programs to produce multiple language versions of technical literature.Manages all content produced by the department.Work in tandem with Urschel Design Engineering Group

United States

Prepare technical illustrations and parts lists utilizing engineering models,drawings, physical parts, previously prepared manuals, and proprietary BOM andother software programs.Study drawings, specifications, mock-ups, manufactured parts and interviewsubject matter experts to create illustrations for text for safety, installation,operation and service information in the technical manuals.Select and edit photographs to accompany text in the manuals.Assist with technical writing.

Remote

Prepare all maintenance manuals which include spare parts list generation, equipment drawing generation, and compiling purchased components literature. Other documentation as needed, e.g. Risk Assessments and interoffice procedure manual.

Glenwood, Il

Engineering Support: Complete job overviews prior to kick-off meetings, edit/update assembly prints in inventor, and inspect machinery on assembly floor for accuracy.Documentation/Training: Write custom training modules (installation/change over instructions), develop user manuals utilizing module templates written in Microsoft Word, print/bind complete user manual, work with job specific engineers ensuring instruction accuracy, complete job specific BOMs, recommended spare parts, and one point lessons when requested.Video/Photography: Film all tested components/machinery, film change over procedures, edit/brand all videos, create promotional product videos, developed video menu for tradeshow kiosks and to further strengthen customer relationships with video sharing. Take photos of custom drive assemblies and custom machinery, change over procedures for documentation/user manual purposes, press releases (individuals/product), trade show booth/activity, and special events the company participates in.Graphic Design/Marketing: Responsible for all company graphics, web maintenance and updates. Support role to marketing.Trade Show Management: Ensure all deadlines are met, book hotels rooms/flights, design/distribute marketing efforts, design special event invites and maintain a RSVP list for ticket distribution, logistics, packing crates, setup/break down booth, and provide support services where needed.Administrative: Answering phones when needed and all other support as assigned Archive Manager: Conversion of all VHS/DV tapes to digital format, conversion of outdated data sheets to digital format for engineer reference via database.Employee Meeting Coordinator: Coordinate employee meetings, which include catering and room set up.Customer Visit Coordinator : Email NDAs to scheduled visitors, coordinate lunch considering dietary restrictions when required, provide hotel accommodations, create welcome signage and host visitors while on premises.

Greater Chicago Area

Successfully operated (5) Canon iPF9000 wide format printers which included layout preparation per customer order. Constant monitoring of job runs and ink levels was critical for a productive work day. Log sheets were kept to log jobs printed and keeps track of paper usage, all files backed up once printed. Transfer of jobs complete consisted of jogging paper (60”x45”) and loading truck for transfer to the Bindery/Finishing Department. Responsibilities include installation of required software, maintenance and troubleshooting for Canon iPF9000 wide format printers.During executive calendar season I designed and assembled the Executive Series for upcoming year. In this I search images which include color correction and restoration, and updated calendar perpetual in respects to the upcoming year and holidays. Mock ups were created and forwarded to company president for approval. Once approved files were collected and copied three times for backup purposes. Assisted Department foreman in scanning and restoring original art: Goes® Certificates, Goes® Holiday Stationery, The Chicago World Fair Poster’s, and Glamour Pin-up Art creating digital files for future use and reproduction.Designed Letterhead Catalog (Chicago and Canada), Certificate brochure and maintained Certificate Pricelist #41-42 catalog.Creation of Letterheads in respect to company Instruction.Design email advertisement (EBLAST) in respect to company instruction and Constant Contact specifications.Also acted as an Interim Secretary and typed company letters for Chris Goes, President using Microsoft Word.

Chicago, Il

Assisted students with job search which included resume/cover letter writing. Responsible for tracking and keeping data of all students served. Coordinated annual job fairs working closely with employers, department heads and students. Proper phone etiquette, filing, typing, and other duties as assigned.

Master Of Science (Ms), Technology - Leadership And Management, 3.7 Gpa

MS in Technology – Leadership and Management concentration is expected to prepare students to manage and lead in technology professions..

Bachelor Of Science (Bs), Computer Graphics Minor Marketing, 3.58 Gpa

Associate Of Arts And Sciences (A.A.S.), Graphic Communications, 3.8 Gpa

I was a student and an employee working under the Dean of Student Services.

Diploma, Business Administration