Esmirna S. Email & Phone Number

Latinoamérica

- Developed and maintained strong relationships with a portfolio of over 200 key clients, providing customized solutions, ensuring their long-term satisfaction and retention.- Identified and successfully executed cross-selling and upselling opportunities, contributing to revenue growth.- Supervised the onboarding of new clients, ensuring a smooth and successful transition to our products and services.- Regularly followed up with clients and took proactive measures to address any… Show more - Developed and maintained strong relationships with a portfolio of over 200 key clients, providing customized solutions, ensuring their long-term satisfaction and retention.- Identified and successfully executed cross-selling and upselling opportunities, contributing to revenue growth.- Supervised the onboarding of new clients, ensuring a smooth and successful transition to our products and services.- Regularly followed up with clients and took proactive measures to address any issues or concerns.- Coordinated technical support and product development teams to ensure customer needs were addressed.- Frequently attended events focused on new research trends for updates. Show less

Latinoamérica

- I prospected leads, negotiated, and closed deals with clients in various industries that significantly increased the company's revenue.- I consistently met and exceeded my monthly sales targets.- I conducted online and in-person product demonstrations for potential clients, highlighting its key features and advantages.- I collaborated in the development of sales strategies and the definition of monthly and quarterly sales goals.- I actively participated in the creation of lead… Show more - I prospected leads, negotiated, and closed deals with clients in various industries that significantly increased the company's revenue.- I consistently met and exceeded my monthly sales targets.- I conducted online and in-person product demonstrations for potential clients, highlighting its key features and advantages.- I collaborated in the development of sales strategies and the definition of monthly and quarterly sales goals.- I actively participated in the creation of lead generation initiatives and inbound strategies in collaboration with the Marketing Department.- I attended industry events and networked with potential clients to promote the software and increase brand visibility.- I prepared sales reports and projections, as well as worked on tracking KPIs for individual and collective performance evaluation. Show less

Latinoamérica

- I established and maintained strong relationships with academic institutions, creating more than 300 strategic alliances with universities for the use of the software within their campuses. - I prospected leads by creating a database that included executives, deans, and key decision-makers at National and International Universities. - I conducted training sessions, online and in-person software demo.- I developed a certification program for administrative staff, faculty, and… Show more - I established and maintained strong relationships with academic institutions, creating more than 300 strategic alliances with universities for the use of the software within their campuses. - I prospected leads by creating a database that included executives, deans, and key decision-makers at National and International Universities. - I conducted training sessions, online and in-person software demo.- I developed a certification program for administrative staff, faculty, and students on the effective use of online surveys. - I collaborated closely with universities to develop student success strategies, achieving and implementing the use of the software as part of the Market Research course. - I conducted data analysis and regularly presented reports with evidence to senior management regarding the impact of implemented strategies and areas for improvement Show less

Tuxtla Gutiérrez, Chiapas, México

- Realicé actividades de promoción y captación de prospectos universitarios.