• Manage a multi-million dollar strategic account territory, overseeing prominent high-volume, high-revenue, and multi-product customers within the chemical industry.• Accountable for relationship management, cross selling, upselling, and solutions consulting.• Utilize analytical strategies based on data and market trends to identify value and opportunities, including market data analysis and voice of customer insights for product and demand planning in the territory.• Generate and maintain an accurate sales pipeline and forecast utilizing CRM and Power BI.• Successfully regained lost business and rekindled growth with key accounts by re-establishing ChemPoint as their primary supplier.• Collaborate with business and technical leaders, influencing understanding and building supportive partnerships.• Secured long-term partnerships with strategic enterprise accounts, delivering revenue and gross profit results, by building relationships, organizing meetings and presentations, and through regular communication.• Negotiate favorable pricing terms with suppliers and customers for mutual benefit.• Identify and address gaps within customer portfolios with product development and customer support.• Develop new product lines and assist customers throughout the entire process, including sampling, testing, pricing, technical discussions, and commercialization.• Serve on cross-functional teams with representatives from product, finance, support, and operations.• Demonstrated track record of managing business demand forecasts and strategic financial goals.

• Managed a portfolio of 500+ commercial accounts – hospitality, residential, government, and industrial markets.• Secured new business of 400+ new commercial accounts in business development.• Managed conflict, product, and technical resolution to customer satisfaction.• Spearheaded the successful launch of a new store location. Led the team to expand business presence, resulting in over $700k in revenue within the initial three years.• Performed project management responsibilities for customers to reinforce business relationships.• Extensively utilized both CRM and Lead Generation systems.• Established contract agreements with clients by quotes, job walks, and relationship-building.• Prospected new accounts via market research, utilizing Lead Generation and online databases.• Guided and mentored team members in sales processes and operational protocols.• Conducted educational product demonstrations and hands-on field exercises.• Attained Sherwin-Williams’ pinnacle sales accolade, the President’s Club award.

• Managed a portfolio of over 600 commercial accounts.• Secured more than 120 new commercial accounts from local business.• Achieved a notable 37.7% surge in sales and 309% growth in operating profit.• Analyzed market trends to formulate budget, adjust P&L, and plan strategies.• Trained direct reports with sales techniques through training sessions.• Created targeted promotional campaigns to attract new and existing business.• Conducted reviews of financial reports, credit assessments, and account receivables.• Recruited prospective management trainees.

• Directed day-to-day operations, overseeing both internal and external purchases.• Streamlined inventory management and facilitated merchandising initiatives.

• Managed the operations of 13 commercial accounts for Howard County, MD.• Supervised 50+ guards, including local and international staff from Serbia, Kosovo, and Jamaica.