I am a results oriented customer facing professional with experience in B2B and B2C roles which have led to quantifiable successes in my roles in sales and relationship management. I am comfortable in operating in multicultural settings from previous and current experience. This has been invaluable in my customer facing roles as I ensure that customers get the results and the services they need per time by being tuned in to them. I am an expert in identifying customer needs, tailoring and providing flexible solutions In my current role at The Chartered Institute of Arbitrators, my focus is on enhanced membership and customer experience by providing timely and accurate information and creating simplicity and accessibility for all our contacts. My communication skills and background in relationship management have contributed greatly to this role and I have been pivotal in the success of a single point of contact pilot scheme.
Listed skills include Business Development, Financial Analysis, Business Planning, Analysis, and 8 others.