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Eric Solano Email & Phone Number

Quality Assurance, BA, Operations, Project Management, E-Banking, Fraud - Detection, Prevention, and Claims Processing

Location: Daly City, California, United States 5 work roles

10 phones found area 415, 586, 636, and 708 LinkedIn matched

✓ Verified May 2026 3 data sources Profile completeness 57%

Role

Quality Assurance, BA, Operations, Project Management, E-Banking, Fraud - Detection, Prevention, and Claims Processing

Location

Daly City, California, United States

Who is Eric Solano? Overview

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Quick answer

Eric Solano is listed as Quality Assurance, BA, Operations, Project Management, E-Banking, Fraud - Detection, Prevention, and Claims Processing based in Daly City, California, United States. AeroLeads shows phone signal with area code 415, 586, 636, 708 and a matched LinkedIn profile for Eric Solano.

Eric Solano previously worked as Quality Assurance Testing Specialist at Wamu / Ecommerce Technology Solutions Groups and Payment Systems Manager at Sf Fire Credit Union.

Profile bio

About Eric Solano

Eric Solano is a Quality Assurance, BA, Operations, Project Management, E-Banking, Fraud - Detection, Prevention, and Claims Processing.

5 roles

Eric Solano work experience

A career timeline built from the work history available for this profile.

Quality Assurance Testing Specialist

Wamu / Ecommerce Technology Solutions Groups

Reviewed all project documentation such as Business Requirements, Functional Design, Functional Specifications, TCR's (Technical Change Requests), and/or Technical Documentation to determine functional Test.
Performed GUI, Functional, Integration, End to End Testing and Regression testing for PERSONAL and BANKING websites of Wamu.com site
Coordinated with Technical Analysts, Developers in interpreting the requirements and involved in SCRUM agile process
Created Test Plan by defining Test Strategy, Objectives, Environments, Defect Reporting and Roles & Responsibilities for public site projects Projects include the following:
iPhone Web Channel
Mobile Banking – SMS and WAP

Nov 2007 - Nov 2008

Payment Systems Manager

Sf Fire Credit Union

Manage daily back operations for member service, payment and settlement, fraud prevention, and disputes for all electronic payments: Automated Clearing House (ACH), Wire Transfers, Mailed and Online Check Deposits.
Administers Certificate of Deposit, Individual Retirement Accounts, Death Insurance Claims, Escheat, Trust Accounts, Levies, and Dormant Accounts
Responsible for developing business cases, securing resources, setting and managing expectations for project timing, scope, and risk
Lead multiple cross functional teams to complete organizational projects, facilitate problem solving and project team meetings to optimize organizational productivity and efficiency Projects from initiation to.
Online Membership
Health Savings Account Debit Card

Jun 2005 - Nov 2007

Manager - Remote Delivery

Sf Fire Credit Union

Business Analyst/Project Manager for Online Banking, Payments, and Fraud Prevention solutions
Executes testing including functional, system integration, user acceptance testing, and certification
Managed, maintained, and improved remote member access such as Online Banking, Bill Pay, Shared Branch, ATM, and mailed deposits
Lead multiple cross functional teams to complete organizational projects, facilitate problem solving and project team meetings to optimize organizational productivity and efficiency
Analyze and observe market trends and consumer behavior to recommend strategies for increasing market share and product penetration
Promote and maintain an internal organizational culture built on core values and core purpose, which fosters innovation, teamwork, and commitment Projects from initiation to implementation include the following:

Jan 2005 - Jun 2005

Manager – Ach Dispute/Fee Reversals/Debit Card Fulfillment

Bank Of America

Supervised, recruited, hired, scheduled and evaluated performance of 18 employees.
Trained staff in customer relations, cross-sell, regulatory compliance, safety and security issues, operations policies and procedures
Conducted monthly, quarterly, and annual coaching on associates overall performance
Processed and developed personnel files, salary planning, reports, and issues
Responded to complex escalated calls from internal and external customers to resolve Regulation E and Automated Clearing House disputes
Researched, investigated, and resolved claims using multiple online systems

Dec 2001 - Mar 2003

Team Lead – Ach Dispute/Fee Reversals

Bank Of America

Supervised, recruited, hired, scheduled and evaluated performance for 9 employees.
Trained staff in customer relations, cross-sell, regulatory compliance, safety and security issues, operations policies and procedures
Distributed claims to associates in a daily basis and tracked claim volume
Analyzed, designed, and helped develop system programming on Automated Non-Sufficient Funds fee reversals using Six Sigma for all Regulation E disputes (ATM, Debit Card, and ACH)
Created procedures
Tracked and reported associates production for performance evaluation and management review

Jun 2001 - Dec 2001

FAQ

Frequently asked questions about Eric Solano

Quick answers generated from the profile data available on this page.

What is Eric Solano's role at their current company?

Eric Solano is listed as Quality Assurance, BA, Operations, Project Management, E-Banking, Fraud - Detection, Prevention, and Claims Processing.

What is Eric Solano's phone number?

AeroLeads has found 10 phone signal(s) with area code 415, 586, 636, 708 for Eric Solano.

Where is Eric Solano based?

Eric Solano is based in Daly City, California, United States.

What companies has Eric Solano worked for?

Eric Solano has worked for Wamu / Ecommerce Technology Solutions Groups, Sf Fire Credit Union, and Bank Of America.

How can I contact Eric Solano?

You can use AeroLeads to view verified contact signals for Eric Solano, including work email, phone, and LinkedIn data when available.

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