Esperanza Benitez Email & Phone Number

Sugar Land, Texas, United States

• Organized and executed a successful Users Group Meeting (UGM), generating $2.7M in revenue while managing payments, maintaining customer relationships, and collecting feedback to enhance class offerings.
• Hosts effective HeavyBid training, contributing to $400,000 in annual department revenue. Managing logistics and communication, ensuring smooth event execution.
• Developed comprehensive wireframes for university program rebrand and redesigned UGM invoice, saving 15 minutes per request and improving financial productivity.

Houston, Texas, United States

• Managed and updated filing, inventory, mailing, and database systems while responding to inquiries and resolving routine and complex problems regarding policies and procedures.
• Coordinated the English Department's Honor's Day Award Ceremony, developed graduation programs and certificates, ensuring successful organization of the event.

Houston, Texas, United States

• Assisted professors with the planning and coordination of workshops and coursework for LCC students
• Assisted students with navigating the course, library, assignments, discussions, writing, and other key areas to ensure learner success and course completion
• Contributed to LCC website and LCC publications by assisting with photography for program publications

Houston, Texas, United States

• Provided comprehensive support to students in resume development, career exploration, and job search strategies.
• Conducted training sessions for new student mentors, covering department guidelines, procedures, and confidentiality standards.