Esperanza Benitez Email & Phone Number

Sugar Land, Texas, United States

• Organized and executed a successful Users Group Meeting (UGM), generating $2.7M in revenue while managing payments, maintaining customer relationships, and collecting feedback to enhance class offerings.• Hosts effective HeavyBid training, contributing to $400,000 in annual department revenue. Managing logistics and communication, ensuring smooth event execution.• Developed comprehensive wireframes for university program rebrand and redesigned UGM invoice, saving 15 minutes per request and improving financial productivity.

Houston, Texas, United States

• Managed and updated filing, inventory, mailing, and database systems while responding to inquiries and resolving routine and complex problems regarding policies and procedures.• Coordinated the English Department's Honor's Day Award Ceremony, developed graduation programs and certificates, ensuring successful organization of the event.

Houston, Texas, United States

• Assisted professors with the planning and coordination of workshops and coursework for LCC students• Assisted students with navigating the course, library, assignments, discussions, writing, and other key areas to ensure learner success and course completion• Contributed to LCC website and LCC publications by assisting with photography for program publications

Houston, Texas, United States

• Provided comprehensive support to students in resume development, career exploration, and job search strategies.• Conducted training sessions for new student mentors, covering department guidelines, procedures, and confidentiality standards.