Manage production and delivery of the California External Quality Review Organization’s (CA EQRO) Medi‑Cal Specialty Mental Health Services (SMHS) and Drug Medi-Cal Organized Delivery System (DMC-ODS) annual reports on county and statewide delivery of services.

Developed, defined, and implemented systems for documenting consulting and quality review projects for California’s Pre-Admission Screening and Resident Review Program (CA PASRR), overseeing clinicians who conduct mental health evaluations patients in skilled nursing facilities.• Developed MS Excel database to manage case lists for statewide program. • Developed workflow management tools for field staff.• Maintained accurate and up-to-date case list for over 25,000 cases. • Provide technical expertise to state program manager, California Department of Health Care Services, for improving the online PASRR program. • Processed and maintained weekly staff expense and monthly state travel expense reports for the PASRR program.

Helped in the production and timely delivery of the California External Quality Review Organization’s (CA EQRO) 56 county mental health plan and statewide annual reports. • Special Project Coordinator for two-year evaluation of mental health and substance abuse services in the California Healthy Families program, 2010 – 2012.• Board Report: "Mental Health and Substance Abuse Services Provided by Health Plans Participating in 'The Healthy Families Program,'" California Managed Risk Medical Insurance Board, Sacramento, CA (September 2010).• Conference Presentation: "Mental Health and Substance Abuse Services Provided by Health Plans Participating in 'The Healthy Families Program,'" From Disparities Research to Disparities Interventions Conference, Arlington, VA (August 2011). • Co-Author, “Parents’ Perspectives on Access to Child and Adolescent Mental Health Services,” Social Work in Mental Health, Vol 10 (2012).

Oversaw preparation of financial and expense reports. Coordinate staff travel.

Assisted clients with understanding, preparing, and processing legal forms necessary to obtain restraining orders and immigration applications. Helped clients prepare for hearings and apply for public benefits through Medi-Cal, CalWORKs, and Healthy Families. • Supervised and trained law student interns.• Conducted trainings on immigration law, the Violence Against Women Act, dynamics of domestic violence, community resources, and federal, state, and local public benefit laws for domestic violence advocates, Health and Human Services Agency program specialists, and attorneys.• Board of Immigration Appeals (BIA) Accredited Representative.