Esperanza Ramirez Email and Phone Number

Hired all blue collar non-exempt personnel.- Responsible for all prescreening, ordered background/reference/drug exam checks, verify past employment. - Provided new hire orientation, health care and 401k benefit new and open enrollments. - Formalized company internal hiring processes, job descriptions and grade level.- Captured information using individual modules predefined in Microsoft FileMaker Pro database.- Provided company training in both forklift and safety procedures. - Assisted Production and Quality Assurance departments with departmental implementation process and improvements.- Bilingual liaison between Spanish speaking clients and production departments to coordinate meetings and product delivery.

Supplied yearly budget numbers for our annual software renewal budget report approximately $3.5 million- Captured information using Symantec, Altiris Total Management System IT Lifecycle Automation Solution Suite and BMC Remedy, IT Service Management System for Help Desk and Call Management Workflow Processing.- Implemented and strengthened policy procedures for streamlining and tracking inventory for all loaner/permanent computer assignments, wireless air cards, blackberry units and portable printers.- Provided weekly in-house inventory on equipment and supplies i.e. printer cartridges, laptop and desktop temporary loaner/permanent assignments, blackberry units and accessories, computer docket stations, A/C adapters, etc.Maintained vendor/software contract agreements, detailed information on all company software website purchases i.e. user ID/passwords, serial/registration authorization codes, filed authenticate certificates (proof of purchase).Consolidated, purchased and renewed all firm software applications, domain name registry and Secure Socket Layer certificates (SSL).

Provided support for a group of twelve professionals from various levels.- Researched potential clients from existing 10K, 10Q annual reports, financial news reporting. - Organized interviews and provided training for: new hires, internships, temporary and new secretaries.- Arranged all domestic/international travel for assigned professionals, group meetings and prominent professional/college candidates.- Provided translation for customers in Spanish (read, write and speak fluently).

Provided support for previous and current Chief Executive Officer and President of Aon Enterprise.- Generated daily sales reports from SAP Software templates, client/customer service overall performance, streamlined process on attendance/benefits, accounting internal structure, and coordinated external quarterly meetings.- Assisted with recruiting efforts, scheduling interviews, performance review’s, reevaluated position descriptions and organizational structure charts.

Liaison between Global Contact and Domestic Resource Coordinators.- Enhanced career developmental interests by identifying and deploying Ernst & Young personnel internationally. - Negotiated leveraging opportunities, flexible traveling arrangements, individual financial packages including: housing, expenses, immigration process, etc.- Created a communication process, which decreased duplication efforts by other Global Contact/Area Resource Coordinators and identified a single point of contact.- Participated and gave presentations to maximize awareness for international staffing and deployment efforts.- Created nationwide communication efforts to increase International Deployment awareness effectively and identified interested personnel ranging from 300 to 2,000 in less than six months.