Created engaging newsletters to inform shareholders about company updates and events.Provided personalized support to new shareholders for smooth transitions and satisfaction.Collaborated with HPD and other affiliated agencies to ensure timely processing of applications.Assisted succession applicants to construct their case to facilitate approval.Managed communication with shareholders to collect necessary documentation for residency verification.

Created comprehensive communications for shareholders, including memos, letters, quarterly summaries of housing news, promotional materials for events, and detailed building reports.Managed the 40th-anniversary celebration, including content, budget, speeches and letters to elected officials and donors.Drafted persuasive content for various marketing materials such as brochures, flyers, and digital campaigns.Enhanced user experience by creating and managing user-friendly online… Show more Created comprehensive communications for shareholders, including memos, letters, quarterly summaries of housing news, promotional materials for events, and detailed building reports.Managed the 40th-anniversary celebration, including content, budget, speeches and letters to elected officials and donors.Drafted persuasive content for various marketing materials such as brochures, flyers, and digital campaigns.Enhanced user experience by creating and managing user-friendly online forms and resources.Addressed mass shareholder concerns through strategic communication and action plans.Developed insightful speeches, reports and presentations to share market analysis with the Board of DirectorsCo-authored FordhamHill.com, contributing to the development of branding initiatives and promotional strategies to align with the corporation’s objectives. Show less

Collected project relevant data. Produced copywriting for the organization's online platform.Collaborated with web design team to ensure cohesiveness in messaging.

Collaborated with the team to execute bilingual marketing campaigns tailored to the community.Curated English and Spanish slogans for the candidate.Produced copywriting for the candidate's online platform.Created English and Spanish phone banking scripts for the candidate, sponsors, and canvassers.

Identified client needs and applied solution-based selling techniques, SWOT analysis.Set sales quotas and created plans with the sales team to ensure success.Generated over $180,000 in revenue for the company annually.Exceeded quotas for conversions of individual plans into Sole Proprietorships/B2B.Analyzed sales data to identify best practices, trends and opportunities for revenue growth and process improvement.Managed team of 10 sales associates to achieve monthly revenue… Show more Identified client needs and applied solution-based selling techniques, SWOT analysis.Set sales quotas and created plans with the sales team to ensure success.Generated over $180,000 in revenue for the company annually.Exceeded quotas for conversions of individual plans into Sole Proprietorships/B2B.Analyzed sales data to identify best practices, trends and opportunities for revenue growth and process improvement.Managed team of 10 sales associates to achieve monthly revenue targets and client satisfaction.Fostered relationships with clients to maximize business growth and revenue.Maintained client retention above 95%.Provided ongoing coaching to improve sales team performance and customer satisfaction. Show less

Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices. Processed cash, credit/debit transactions effectively and made sure all customer needs were met and satisfied Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Positively impacted product relevance through careful distribution, merchandising and display techniques.

Organized inventory in the most accessible manner.Familiarized students with their course schedules.Welcomed and directed students to the proper subject materials.Verified students’ eligibility for financial aid programs and assisted throughoutapplication process.Sold Barnes and Noble memberships.Recommended supplemental materials to students.Ensure signage was up to date.

Created and implemented policies and procedures for effective property management. Showed units to potential tenants and answered questions about life in community. Handled security deposit refunds. Escalated critical issues to property manager to ensure immediate resolution. Helped property manager fill out TICs, file work orders, and enter recertification data. Spoke with tenants to confirm recertification appointments clarifying which documents