Ellie Sprout Email & Phone Number

Tempe, Arizona, United States

- Review and assess escalated customer issues and complaints received from various channels, such as phone calls, emails, chat platforms, or service error/complaint database.- Conduct thorough investigations into customer concerns, gathering all necessary information from internal systems, customer records, and relevant departments to understand the root.

Tempe, Arizona, United States

- Mastery of LC role, able to perform all job types for any customer with a high degree of accuracy. - Understanding of standard operating processes and procedures.- Role model for peers and teammates-coaching, mentoring, problem solving, with little direction.- Assists supervisor as needed. - Serves as a new hire on the job trainer and coach, providing.

Tempe, Arizona, United States

- Responsible for taking calls from customers and arranging logistical services including air and ground transportation for both Organ Procurement Organizations (OPOs) and Transplant Centers to transport medical teams, organs, or specimens as needed.- Monitors the day-to-day flow of customer scheduled trips for Trinity Medical and with third-party drivers.

Phoenix, Arizona, United States

- Assisted in the organizing and directing of a comprehensive and specialized credentialing program to assure continued accreditation by The Joint Commission and other regulatory organizations.- Interpreted, explained and followed all regulatory guidelines including Medical Staff Bylaws, fair hearing plan, rules and regulations and policies. - Ensured the.

Mesa, Arizona, United States

- Compiled and maintained current and accurate data for all surgical assistants.- Completed provider credentialing and recredentialing applications; monitored applications and follows-up as needed. - Monitored the approval process for each provider at all current hospitals and surgical centers (more than 80 facilities total). - Respond to inquiries from.

Mesa, Arizona, United States

- Entered codes and charges into Medisoft billing system.- Assisted patients with questions related to claims and billing statements.- Communicated relevant information to the Director of Billing and Patient Accounts.- Corrected claims that were imported incorrectly.- Communicated with insurance companies in order to have claims processed correctly from a.