Active Directory management and user account creationGroup Policy (GPO) configuration and Access Control List (ACL) managementInstallation and management of Fortigate, Mikrotik, Sophos, and pfSense firewallsConfiguration and management of IPSec and SSL VPN tunnelsServer hardware installation, RAID configuration, and maintenance management (Dell, HP)Installation and management of Microsoft Exchange and Mailcow email serversInstallation and configuration of monitoring services (Zabbix, Grafana, Uptime Kuma)Installation, configuration, and management of Linux and Windows serversInstallation and management of VMware ESXi virtualization platformRemote Desktop Services (RDS) installation and user access managementInstallation and management of Mikrotik, Cisco, and Juniper routers/switchesNetwork security and segmentation management, firewall rule creationBackup solution setup and management (Veeam Backup)Network troubleshooting and performance optimizationEmail security and filtering (SPF, DKIM, DMARC) configuration

Provide help desk services to resolve computer, printer, software, and other technology-related issues.Manage QNAP infrastructure and provide backup services.Interact with users to understand their issues, develop solutions, and document the results.Educate and inform users on how to effectively use technology.Use technical knowledge and skills to diagnose and resolve hardware and software issues.Identify and resolve network connectivity issues.Identify security threats and take necessary precautions.Plan, implement, and manage regular backups for server systems.Ensure the security and integrity of backup operations.Develop and implement data recovery procedures when necessary.

AR-GE