Esra İ.

Esra İ. Email and Phone Number

Customer And Sales Support Manager @ Kodland
Istanbul, Turkey
Esra İ.'s Location
Istanbul, Türkiye, Turkey
About Esra İ.

Hello there ! I am a results-driven professional with a strong background in customer service and sales I excel in understanding customer needs, implementing strategic follow-ups, and enhancing client satisfaction with my creative approach. My experience includes exceeding sales targets and leading teams in diverse environments. Holding degrees in Econometrics and Sociology, I am passionate about driving growth with the company i am working with My interests are in finance commerce and data fields

Esra İ.'s Current Company Details
Kodland

Kodland

View
Customer And Sales Support Manager
Istanbul, Turkey
Website:
kodland.org
Employees:
1422
Esra İ. Work Experience Details
  • Kodland
    Customer And Sales Support Manager
    Kodland
    Istanbul, Turkey
  • Kodland
    Customer Service Manager
    Kodland Apr 2024 - Present
    Singapur, Singapur
    This role has allowed me to implement what could improve the product for the better. for the company. I had lead innovative tactics to ease the refund process and make the payment process easier for the customers. Closing 80-100 tasks in a day, making 80 calls a day with total call up to 2 hours
  • Kodland
    Sales Representative Customer Service
    Kodland Aug 2023 - Apr 2024
    Singapur
    I was the top sales person for 9 months in a row in Turkey MENA region. I had 30 percent to 40 percent conversion rate. ı made 30-40 calls each day total speaking time 1.5 hour to 2 hours. Contributed and led innovative sales tactics and strategies with my creative and agile approach to the sales making the payment process easier, increasing the client retention and satisfaction
  • Kodland
    Internal Sales Manager
    Kodland Nov 2022 - Aug 2023
    İngiltere, Birleşik Krallık
  • Kodland
    Call Center Manager
    Kodland May 2022 - Nov 2022
  • Edbel Aş
    Office Worker
    Edbel Aş Mar 2020 - Jan 2022

Esra İ. Education Details

Frequently Asked Questions about Esra İ.

What company does Esra İ. work for?

Esra İ. works for Kodland

What is Esra İ.'s role at the current company?

Esra İ.'s current role is Customer And Sales Support Manager.

What schools did Esra İ. attend?

Esra İ. attended İstanbul Üniversitesi, Çukurova Üniversitesi.

Who are Esra İ.'s colleagues?

Esra İ.'s colleagues are Steven Gonzalez, Doğukan Öztürk, Diego O., Alejandra Amaya, Barbara Rolando Girardini, Alfan Muhamad Rahman, Ahmet Çağlar Severoğlu.

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