Esra Yanar Email & Phone Number

San Diego, California, United States

• Analyze and interpret systems data and provide insight to management on workflowsand incidents.• Review, analyze and provide recommendations for updating or creating InformationTechnology policies and procedures.• Partner with manager and professional information technology firm to understand ECS’information systems, including but not limited to, databases, networks, software andhardware.• Troubleshoot minor problems related to hardware, operating systems, printers, mobiledevices, networking, and software. Installs or assists in installation of hardware andperipheral components such as monitors, keyboards, printers, and disk drives on user'spremises.

San Diego, California

• Create data visualizations, dashboards, and reports to improve the data literacyof staff• Create, modify, and maintain data definitions for new database file• Extracting data from management systems and analyzing that data• Work and interface with end users on a daily basis• Install, configure, and support client workstations and laptops• Maintain and patch software and equipment as needed as well as take part inasset inventory• Troubleshoot, resolve, and document more complex tickets elevated related totechnical difficulties with employee hardware, software, and networks• Power BI, Pulseway, MS Access, MS Powershell, Excel, Office 365applications

San Diego

• Collecting data and using statistical methods to analyze it• Working with the management and sales team to create Quality Analysis tables• Refers major hardware problems to service personnel for correction• Answers client's inquiries in person, by email or via telephone concerning• systems operation• Troubleshoot minor problems related to hardware, operating systems, printers,• mobile devices, networking, and software• Ensuring correct and appropriate data is received from providers• Create and update user profiles in Active Directory• SQL, Tableau, Excel

Istanbul, Turkey

• Manipulate and report data in Excel• Responsible for understanding of database systems software to create inventorytables in MS Access• Perform data analysis to reconcile financial actuals with technical cost on MSAccess• Install and configure hardware, for laptops and desktop computers• Producing clear, concise, and accurate documentation, notes, and reports inOffice 365• Review batch orders and provide analysis on a daily/weekly basis by usingPower BI• Perform industry analysis and forecasting reports• Inventory management and control of IT equipment• Deploy software, and operating systems when needed• Assisting with documentation requirements involved with productenhancements• Implementation of applications• Support incoming customer questions on daily basis• Collecting and analyzing data using statistical methods for the management• Tableau, Microsoft Excel, Word, Power Point, Google Drive, MySQL dataanalytics and business intelligence

İstanbul, Türkiye

Master Of Science - Ms, Data Analytics, 3.73/4.00

Bachelor Of Applied Science (B.A.Sc.), Mathematics