Esraa Hammad Email & Phone Number

Egypt

Egypt

Kuwait

in an E-commerce business, acting as the bridge between the customer, the business, and the development team, ensuring that the product meets user needs, aligns with business goals, and is delivered efficiently and effectively. Leading a diverse team and taking ownership of the product by outlining its vision, strategy, and roadmap. Interviewing, hiring, and assembling a team with the necessary expertise to meet product requirements. Clearly communicating the vision and strategy to stakeholders and team members. Conducting market research to pinpoint customer needs and market opportunities. Understanding and analyzing customer needs and pain points through user interviews, surveys, and usability testing. Keeping an eye on market trends and the competitive landscape. Creating and prioritizing the product backlog. Defining product requirements and features. Collaborating with engineering, design, and other teams to develop and launch new products or features. Ensuring the product meets specified requirements and quality standards. Engaging with stakeholders to gather feedback and keep them informed about product progress. Aligning product goals with business objectives and stakeholder expectations. Developing and managing the product development timeline. Coordinating with cross functional and international teams to ensure timely delivery of product milestones. Managing resources and budgets for product development. Crafting go-to-market strategies and plans. Coordinating product launches with marketing, sales, and customer support teams. Monitoring product performance post launch and iterating based on feedback. Defining key performance indicators (KPIs) and success metrics for the product. Analyzing data to assess product performance and user engagement. Making data-driven decisions to enhance the product. Collaborating with customer support to address and resolve user issues.

United States

consistently delivered top-notch solutions by leveraging my diverse skill set. My passion for enhancing user experiences and driving superior outcomes is evident in my work. I thrive in challenging environments, consistently exceeding objectives, and contributing to the success of each projectdelivered end to end projects in various domains for USA clients.

Cairo, Egypt

Applying subject expertise in evaluating business operations and processes.Identifying areas where technical solutions would improve business performance.Consulting across business operations, providing mentorship, and contributing specialized knowledge.Recommending technical solutions and determining software development requirements.Providing subject expertise and guidance to the teams.Overseeing the implementation of technical solutions.Determining whether technical solutions meet defined requirements.Escalate any process obstacle and raise feedbacks.

Conduct technical training for new employees.Prepare and adhere to the training Agenda.Upskilling and Reskilling: prepare and teach classes to help workers learn new skills. assessing training needs, creating training materials, and teaching classes.

Alexandria, Egypt

Address and resolve all technical queries related to mobiles(IOS and Android)Address and all technical queries related to mobile broadbands and home broadbandsresolving any query at the first time while maintaining a reasonable average handling time

Uae

lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.

Bachelor'S Degree, Accounting And Business/Management

Diploma Of Business Adminstration, Business Administration And Management, General, Excellent