Esra’A Al-Haj Email & Phone Number

United States

Amman, Jordan

• Applied machine learning techniques to predict user satisfaction and ridership frequency of Amman BRT.• Designed and executed a QR-based survey to gather data from 425 BRT users.• Analyzed data using Python and SPSS Modeler, employing advanced methods.• Produced recommendations for improving Amman BRT service quality.

I volunteered with ReachSci, a non-profit organization that empowers anyone from anywhere to do outstanding research on global challenges. I was part of the partnership team that implemented the Global Mini-PhD Programme, which aims to equip underrepresented students with research and transferrable skills through a short project related to the UN Sustainable Development Goals 2023. Through this experience, I enhanced my scientific research, communication, and presentation skills, and connected with over 100 volunteers from more than 20 countries

Amman, Jordan

In my role at Greater Amman Municipality, I successfully evaluated and optimized the performance of existing traffic management systems. • Generated and presented reports and visualizations of modeling results• Achieved quantifiable impacts through optimizing traffic management systems• Developed skills in traffic modeling software and analysis techniques

Amman, Jordan

1.Conducted regular inspections of the construction site to verify the quality2. Used AutoCAD, Primavera, and Revit Structure to analyze the construction site andensure compliance with the plans and specifications.3. Wrote progress reports for the project (i.e., weekly reports) and communicated them tothe stakeholders4. Conducted a final inspection and evaluation of the project and delivered it to the client