Analyze the business requirements and processes of the clients and map them to the erpnext and mariadb features and functionalities.Provide guidance and best practices on how to use erpnext and mariadb effectively and efficiently.Troubleshoot and resolve any issues or errors related to erpnext and mariadb.Provide training and documentation for the end-users and administrators of erpnext and mariadb.Coordinate and communicate with the project stakeholders, developers, and other consultants throughout the project lifecycle.Create reports and views to help design makers take the best decisions.

Monitor, maintain, and update database systems, ensuring high availability, quality, and performance.Install, configure, and upgrade database software and related tools, such as SQL Server, sysbase, MySQL, etc.Develop and implement database backup and recovery strategies, ensuring data reliability and minimizing downtime.Perform routine maintenance tasks, such as database backups, index rebuilding, and statistics gathering.Manage and optimize database storage, security, and access, ensuring data integrity and compliance with data policies and regulations.Troubleshoot and resolve database issues, such as slow queries, errors, or failures.Provide data support and guidance to end-users and stakeholders, such as developers, analysts, managers, etc.Conduct database testing and evaluation, ensuring data accuracy and quality.Document and report on database activities, processes, and procedures.

· Working on ERP Accounting software and working in its modules such as General Ledger, Banking and Cash, Sales, Purchasing, and Inventory · Configuring and maintaining ERP web application. · Interacting with end-user and taking there inputs for any new requirement. · Logging the queries of customers and employees. · Analysis of call logs in order to discover any underlying issues or trends. · Testing and evaluating new technology · Working with customers and employees to identify system problems and advising on the solution · Providing answers to clients by identifying problems; researching answers; guiding client through corrective steps · Improve client references by writing and maintaining documentation · Improves system performance by identifying problems; recommending changes · Participating in team meetings and identifies ideas for improvements. · Preparing and checking ledger balances and other monthly and yearly Accounts. · Assisting in the preparation of accounts. · Monitoring financial transactions. · Review the financial statements for our clients monthly and discover errors and how to reach a solution to this · problem , invoicing , accounts payable , accounts receivable , Enter purchase orders , process sales orders or editing from the application or even from the data base .

· Preparing tax payments· Estimating and tracking tax returns· Completing regular (quarterly and annual) tax reports

· Train and guide new employees.· Collaborate with management to identify company training needs.· Maintaining a positive, empathetic and professional attitude toward customers at all times.· Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints.· Knowing our products inside and out so that you can answer questions.· Processing orders, forms, applications, and requests.· Keeping records of customer interactions, transactions, comments and complaints.· Communicating and coordinating with colleagues as necessary.