Esraa Saad Email & Phone Number

Cairo, Egypt

External Recruitment Specialist: • Full-cycle recruitment: Handled all aspects of the recruitment process, from crafting and publishing engaging job advertisements to screening, interviewing, and onboarding qualified candidates across diverse sectors, including education, healthcare, IT, and telecommunications.• Candidate assessment & selection: Evaluated candidate skills and knowledge against client needs and job specifications, recommending top talent for further consideration.• Offer negotiation & communication: Negotiated job offers, and inform candidates of responsibilities, work conditions, and next steps.• Post-interview follow-up: Maintained communication with candidates post-interview, update progress and provide regular status reports to clients

• Optimized training delivery: managed scheduling, assigned qualified trainers based on customer needs, and ensured timely fulfillment of training requests (meeting SLA).• Expanded trainer network: Successfully recruited and onboarded 54 new trainers, expanding our training capacity by 85% in 6 months through global recruitment methods (networking, search engines, and headhunting).- Implemented effective backup trainer protocols, streamlined enrollment processes, and established clear communication channels.• Enhanced client satisfaction: conducted needs assessments to identify skill gaps, ensured trainers met MTM-based KPIs, and delivered successful training programs, resulting in a significant rise in client satisfaction by 64%.• Improved operational efficiency: Created clients’ and trainers’ database, streamlined enrollment and scheduling processes, reducing average processing timeby 50%.• Strategic planning: Contributed to the development of the training department's strategic plan, aligning training initiatives with business objectives.• Financial management: Managed training budgets and expenses, ensuring costeffective operations.

• Streamlined clinic operations: handled smooth daily and monthly operations across 4branches by effectively supervising staff and implementing efficient processes.• Financial management: Oversaw daily and monthly financials, ensuring accuracy and adherence to budget guidelines.• Team leadership and supervision: Provided supervision and guidance to the entire clinic team, fostering a positive and productive work environment.• Customer service and complaint resolution: Dealt with customer complaints efficiently, resolving issues and improving satisfaction through listening analytical skills, and critical thinking.• Recruitment and onboarding: Managed the recruitment process, including screening, interviewing, and hiring new employees.Informed candidates clearly about job duties, responsibilities, benefits, and working conditions, demonstrating strong communication skills.• Employee training and development: Conducted new employee onboarding and orientation, as well as trained junior nutritionists, effectively utilizing training and development skills.• Needs assessment and program improvement: Identified training needs for staff, designed and implemented effective training programs, and evaluated their impact on employee performance and productivity, showcasing analytical and problem-solving skills.

Markaz El Mansourah, Ad Daqahliyah, Egypt

• Providing nutritional Individual counseling.• Assessing nutritional needs, diet restrictions, recipes menus, and health plans to developand implement dietary care plans.

Ad Daqahliyah, Egypt

- Promote company medications to doctors and other relevant healthcare professionals.- Ensure consistent sales growth and achievement of sales goals and targets in the assigned territory.- Regularly attend company meetings and provide reports to the supervisor.

Markaz El Mansourah, Ad Daqahliyah, Egypt

- Collect blood samples from patients and sample testing.- Collection and interpretation of data- Maintenance of accurate records and reporting of data.- Perform routine clinical laboratory tests done in hematology, chemistry, microbiology, and coagulation.

Bachelor'S Degree, Chemistry

Diploma, Physiology And Biochemistry