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Human Resources & Industrial Relations

Responsible from all HR Functions and Corporate Change and Development

Senior Management Team MemberI directly managed a team of 3, within a total HR team of 8 members, overseeing all HR functions, including Compensation and Benefits, Learning and Development, Recruitment, Change Management, Performance Management, Career Planning, and Succession Planning. Additionally, I was responsible for managing all licensing activities related to the bancassurance department.In addition to my core responsibilities, I served as the Project Manager for the Integration of American Life and Deniz Emeklilik, leading the successful integration of human resources, the implementation of a new HRIS system, and the establishment of key frameworks, including the Compensation and Benefits system (Hay Grading and Towers Watson methodology) and the Performance Management system.

Helping organizations enhance their performance through comprehensive analysis of existing business challenges and the development of strategic improvement plans. Our services often include organizational change management support, leadership coaching, strategy formulation, and operational optimization. As consultants, we leverage proprietary methodologies and frameworks to identify critical issues and provide actionable recommendations, enabling businesses to achieve more effective and efficient operations.

Acted as a key member of the Management Team, influencing the company’s vision and strategic direction by developing and implementing short- to medium-term personnel strategies and policies to attract and retain top talent for DHL. Strategic Human Resources ManagementTraining & Development: Designed and executed annual training programs aligned with business needs and the company’s strategic objectives.Management Development: Partnered with leadership to identify high-potential employees, recommending tailored developmental programs and career advancement opportunities.Recruitment and Workforce PlanningEnsured the use of modern and effective staff selection methodologies to optimize recruitment outcomes.Conducted manpower planning in collaboration with department heads, ensuring adequate staffing levels for full-time and part-time roles.Performance ManagementDeveloped and implemented a robust performance management system to enhance employee productivity through regular reviews.Trained managers and supervisors to effectively utilize the performance management framework.Quality ManagementOversaw the maintenance and continuous improvement of DHL Turkey’s Quality Management System in compliance with ISO 9001:2000 standards.Change ManagementProvided support for change initiatives, including impact analysis, gap analysis, and quality assurance to ensure adherence to established methodologies.Played a key role in the integration team during the merger of DHL Express and Deutsche Post World Net.HRIS ImplementationServed as Project Manager for the EMEA region, leading the successful implementation of HRIS, with Turkey selected as the pilot country.Employee Engagement and Process ImprovementSupported the coordination of Employee Satisfaction Surveys and leveraged insights to drive improvements.Contributed expertise in process management, benchmarking, performance measurement, and monitoring to enhance organizational effectiveness.