Erica Steinberg, Mss Email & Phone Number

Olivet, Michigan, United States

Denver, CO

-Provide expert level advisement to prospective, active and alumni students through Ivy software.-Answer student inquires via Sprinklr (social media platform) and Ask Ashford.-Assist as administrator for Ashford University Honors College Facebook group.-Run and provide analysis for monthly Live Chat Data report. -Assist with monthly Featured Student.

-Work with, coach, and manage students -Specialize in work with Masters’ students -Provide a trusted environment where students share their concerns and interests -Understand, administer and communicate university policies, procedures and requirementsSkills: Effectively communicate with students, gained an understanding of university operation

Arlington Heights, IL

-Provided case management services for eight adults with development disabilities-Headed a Community Support Team (‘CST’) which developed, reviewed and revised treatment programs-Ensured that all programs and techniques adhered to the rules set forth by the CST-Worked with vulnerable populations, effected important policy changes and followed rules

-Responsibilities during the summer included overseeing staff members, and campers between the ages of 5-13-Creating a fun and safe environment in camp, and in the community. Paraprofessional: -Responsibilities during the school year included working with teachers, therapists and other paraprofessionals to create a safe and nurturing learning environment.

-Trained as an intern, promoted to full Counselor and Case manager -Provided comprehensive case management and counselling for pregnant and parenting teens for students with emotional and behavioral challenges, provided cognitive behavioural therapy. -Planned and executed educational field trips, taught twice-a-week parenting classes

-Responsibilities include case management, college and career counseling for pregnant and parenting teenage girls as well as outlook students, planning and facilitating psycho-educational groups, and a college and career fair.

Exton, PA

-Responsibilities included interviewing, matching and facilitating "Big" and "Little" relationships between elementary and high school students. Interviewing potential "Bigs" for college program.

Ma, Social Work

Master of Social Service – Clinical Track (MSW Equivalent)

Bachelor Of Arts, Psychology; French And Classical Studies

Studied Abroad; Participated in a variety of psychological studies through the university psychology departments