Maati Essafaa Email & Phone Number

Manage, motivate and instruct all operational team members, set priorities and structure tasks and goalsLead the various functions presents in the Integrated Operations Centre to ensure smooth execution of plans set as well as quick and effective resolution of exceptions /deviationsProvide effective organization and control of all terminal operations during designated shift period in order to meet planned objectivesResponsible for efficient allocation of all shift operational staff and the cost-effective utilization of equipment resources to match the operational requirements of the terminal.Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures and provide first line of response for emergency situations and damage assessments.Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management

Tanger-Asilah Prefecture, Morocco

Implementing strategies to optimize terminal operations and ensure smooth workflow. be a part of developing and implementing efficient processes and procedures, minimizing waste times and maximizing productivity. closely monitored key performance indicators, such as vessel idle time, container handling efficiency, and equipment utilization, and implemented improvements as necessaryLeading and supervising a team of operation terminal staff. providing guidance and support, and conducted regular performance evaluations. fostering a positive work environment, encouraging teamwork and maintaining high morale among the team.Prioritizing safety as a core aspect of terminal operations by enforcing strict adherence to safety protocols and regulations, conducting safety training programs, and implemented safety initiatives to minimize accidents and incidents. Collaborating closely with customers, shipping lines, and other stakeholders to meet their requirements and provide exceptional customer service. addressing customer inquiries, resolving issues promptly, and maintained positive relationships to foster customer satisfactionMaintaining accurate records of terminal activities, including vessel operations, cargo movements, and inventory management. generating reports on KPIs, such as vessels idle time, crane moves per hour - CMPH/PMPH, and providing regular updates to management and stakeholders

Tanger, Tanger-Tétouan, Morocco

Developing and conducting comprehensive training programs for new remote crane controllers. delivering training sessions covering equipment operation, safety guidelines, emergency procedures, and best practices. providing hands-on guidance and coaching to operators, ensuring their competency and proficiency in operating the remote-controlled cranesMonitoring the performance of remote crane operators, assessing their skills, productivity, and adherence to established processes. providing feedback and guidance for improvement, identifying areas of optimization, and implemented strategies to enhance crane operations' efficiencyTroubleshooting technical issues related to remote cranes and collaborated with maintenance/automation/IT teams for timely repairs. ensuring that the remote-controlled cranes were in optimal condition, minimizing downtime and maximizing productivity

Casablanca, Grand Casablanca, Morocco

Conducting comprehensive market research to identify potential business opportunities, emerging trends, and competitive landscapes. analyzing customer needs and preferences, enabling the development of targeted strategies to penetrate new markets and expand existing ones.Proactively sought out strategic partnerships and collaborations to enhance the company's market presence and drive business growth. by identified potential partners, negotiated contracts, and managed ongoing relationships, resulting in the establishment of mutually beneficial alliances and increased market share

Casablanca, Grand Casablanca, Morocco

Playing a key role in organizing and facilitating project activities, ensuring effective communication and collaboration among cross-functional teams. maintaining project timelines, milestones, and deliverables, effectively managing multiple projects simultaneously.Fostered strong relationships with internal and external stakeholders, including clients, engineers, contractors, and suppliers. effectively communicated project updates, addressed concerns, and ensured project objectives were met within the specified scope.Proactively identified project risks and developed comprehensive risk management plans. collaborated with the project team to implement effective risk mitigation strategies, ensuring minimal disruptions and adherence to project timelines.Actively participated in post-project reviews to identify areas for improvement and implement lessons learned in future projects.