Essa Kakish Email & Phone Number

Detroit, MI, US

Detroit, Michigan, United States

- Manage a portfolio of 13 Buick, Cadillac, Chevrolet, and GMC dealers- Negotiate rates/pricing on applications with dealers in pursuit of capturing contracts profitable to GM Financial- Utilize Salesforce to analyze statistics, store dealer information, record point of sale calls, and to evaluate applications - Collaborate with multiple teams within GM.

Detroit, Michigan, United States

- Oversee a portfolio of 5 Chevrolet dealers that are all ranked within the top100 for sales in the United States, with one dealer ranked within the top10- Strategize with Dealer Relationship Managers to increase new/used applications from dealers, address dealer issues, and to capture dealers to floorplan- Develop dealer relations over the phone and with.

Detroit, Michigan

- Analyze credit applications using Equifax, Experian, and Transunion to determine the risk of extending auto financing to applicants- Review applications for potential fraud or synthetic identities- Maintain a 99%+ quality assurance, while multitasking answering dealer phone calls, responding to emails, and working in a fast-paced queue- Perform point of.

East Lansing, MI

- Designed branch promotions to assist employees with cross-selling, learning products/services, and benefiting members- Decisioned personal, business/organization, and retirement accounts, as well as consumer loans up to $15,000- Trained employees on how to evaluate credit reports, open consumer loans, and new accounts- Provided members with financial.

East Lansing, MI

- Utilized Excel and additional data systems to gather branch statistics into organized spreadsheets for two branches- Audited cash recyclers and employee drawers- Approved new accounts, specialty accounts, and consumer loans up to $5,000- Actively followed up with members to answer any questions they may have and discuss their accounts/loans- Educated.

Lansing, MI

- Focused on building strong and meaningful connections between members and myself- Managed traffic flow and assisted up to 250 members a day- Examined accounts to offer members products and services that best fir their situations- Opened new accounts, specialty accounts, and consumer loans- Bilingual and assisted members in Arabic

Livonia, MI

- Identified, assessed and acted appropriately on problems/challenges that took place within the store such as guest inquiries, complaints, billing questions etc. - Constantly recognized for demonstrating exceptional leadership, ambition and attitude towards the work environment, team members and guests- Bilingual and able to assist customers in Arabic

East Lansing, MI

- Worked alongside a team of MSU students and managers to facilitate events as large as 1,200 guests- Communicated directly with hundreds of customers on a daily basis providing each guest with an outstanding experience to fulfill expectations - Quickly promoted to train new employees on service expectations, routines and protocols - Obtained strong.

Bachelor'S Degree, Economics

Activities and Societies: Minor: Entrepreneurship and Innovation

Education record