Essan Wray Email & Phone Number

Southampton, GB

Southampton, England, United Kingdom

Portsmouth, England, United Kingdom

• Project Manager and Net Zero Carbon lead on a £1.3bn procurement Programme-Defence Marine Services- Next Generation (DMS-NG) delivering on behalf of the Royal Navy Command Headquarters. Responsible for the programme’s.
• Brief senior leaders and ensured key decisions are made.
• Monitor major milestones, management of risks and ensuring mitigations are in place.

London, England, United Kingdom

• Preparation of briefings and reports of meetings held with Chambers and key internal and external stakeholders.
• Support the Panel Counsel Recruitment process, such as, successfully delivering recruitment and induction events, taking responsibility for lead areas; putting together application packs; overseeing the receipt and.
• Collaborate with the Communication team to work on campaigns for the Panel Counsel recruitment competitions; and campaigns to raise awareness about Panel and to attract diverse members on Panel.
• Manage Panel Counsel spends for each quarter for the Attorney General; commission and obtain quarterly financial spend and performance monitoring information; analyse Panel Counsel usage and financial data.
• Information Policy lead for Panel Counsel, research and drafted the Privacy notice for Panel Counsel; DPIA impact assessment, drafted PSED and PSED assessment. Act as the main point of contact on relevant policy issues.
• Equality and Diversity lead for Panel Counsel; oversee and maintain the Diversity and Equality data for Panel Counsel; advise on the effects of discrimination; compile statistics; research cases and implement changes.

London, England, United Kingdom

• Supported claimants into moving into employment. Analysed claimant’s individual circumstances and offered tailored solutions specific to their needs and helped them move into employment.
• Drafted letters and correspondences to claimants and various stakeholders.
• Liaised with local authorities, not for profit, charities, and key internal and external stakeholders, to support claimants based on their individual needs.
• Kept up to date with relevant policies.
• Ambassador for Fair Treatment

London, England, United Kingdom

• Ensured compliance with all AML laws, regulations, guidelines, written procedures, KYC, customer/transaction monitoring. Working knowledge of Financial Crime frameworks, policies, procedures, and processes.
• Completed analysis of transactional information to identify risks and trends. Improved and implemented customer risk rating criteria with KYC management and procedure.
• Performed the required KYC screening on customers documenting the information obtained on the clients as required by the global KYC procedures.
• Collected and documented data including SAR history KYC information and Transaction data.
• Responsible for Enhanced Due diligence reviews of clients.
• Reviewed different accounts and application files to verify that application data is complete and meets establishment standards in order to combat fraud.

London, United Kingdom

• Project Management role working for a top Investment Bank in relation to Brexit. Migrated the bank’s investment banking clients as a result of Brexit and supported these clients throughout their full migration journey.
• Offered feedback and shared best practices with team members as required so that their individual and collective performance met the current and future needs of the project.
• Communicated regularly with stakeholders to provide update on progress against client outreach plan.
• Assisted in the drafting of FAQs in order to provide consistency to client queries resulting from outreach.
• Knowledge and understanding of regulatory framework; ability to recognise risks and mitigate through appropriate escalation channels.

Canary Wharf London

• Regulatory project working for a top Global Bank. Managed all KYC requests on behalf of Global Banking coverage teams.
• Liaised with key internal and external stakeholders as necessary as part of the KYC refresh.
• Produced and delivered weekly reports to key stakeholders.
• Liaised with Clients, Front Office, Compliance, Legal, and Operations as necessary as part of the KYC refresh.
• Worked with the Relationship Managers via phone and email to retrieve required documents and information to complete customer KYC profiles.
• Accountable for ensuring MI reporting is delivered to key stakeholders.

London, United Kingdom

• Project Management role working on a Ring-Fenced Bank project for a global bank brought about due to the Banking Reform Act 2013.Managed the end-to-end migration process for clients affected by the implementation of.
• Maintained a professional, high level of service at all times with regular communication with key stakeholders, imperative to ensuring a smooth migration with minimal impact on their business, as well as delivering on.
• Successfully met deadlines at each stage of the migration.
• Maintained a professional, high level of service at all times and regular communication with the Relationship Directors and client’s imperative to ensuring a smooth migration with minimal impact on their business, as.

London, United Kingdom

• Reconciled FX currency dominated accounts on behalf of institutional clients.
• Allocated incoming funds on behalf of fund managers.
• Corresponded with banking institutions to resolve payment queries.
• Investigated client money issues, settled any discrepancies.
• Processed >100 payments, met daily deadlines.

Sutton, United Kingdom

• Managed a portfolio of clients
• Maintaining and developing client relationships.
• Experienced in working on payment systems and have a strong knowledge of SWIFT messaging such as MT103, MT202, MT196, MT199.
• Have a strong knowledge of International Payment Standards such as CHAPS, CHIPS and FED.
• Successfully met deadlines.
• Strong knowledge of KYC, Anti Money Laundering and Risk Factors.

Reigate, Surrey

• Liaise with Financial Advisors over the telephone and via email.
• Dealing with client correspondences.
• Manage queries regarding insurance policies.
• Cancel or amend insurance policies.
• Request reports and liaise with GP surgeries.
• Liaise with clients ensuring bank details and proof of addresses are correct.

Knightsbridge, London

• Being the first point of contact for HNW and corporate customers by dealing with all telephone and email enquiries.
• Managed all service requests, resolved all queries to tight deadlines. Successfully managed all customer complaints and queries in accordance with regulatory timescales and met targets for completion of complaints.
• Effectively generated customer referrals and handing over to the relationship team for closure of deal.
• Processed all payment instructions such as Swift, MT199, 202, SEPA and Faster Payment instructions.
• Documentation for all SWIFT payments, these are then passed on to the processing team.

South Croydon

• Dealing with Business and Corporate Banking clients.
• Dealing with all lending documentation (if the need arises), letters to customers, memos to other Bank departments, typing audit replies, status enquiries.
• Make calls to managed customers and welcome calls to new customers.
• Client on boarding experience – ensure the correct documentation is obtained when opening new accounts, conduct PEPs/Sanction Screenings, conduct third party payment due diligence, act in accordance with compliance.
• Ensuring key risk information on the banking database is both complete and accurate.
• Dealing with service requests, resolving and owning queries to tight deadlines.

London, United Kingdom

• Processing Payments both domestic and international including CHAPS and SEPA payments, including full anti money laundering and ID+V checklists prior to transfers.
• Managing Relationship Manager’s Diaries and appointments.
• Sourcing both new and existing clients for new product opportunities and account openings
• Opening and processing of bespoke products and services for HNW clients, including current account, loans and deposit accounts within FCA defined policies and procedures.
• Facilitation of account switching when clients move bank accounts, including the transfer of standing orders and direct debits intra bank.
• Ensure customer complaints are handled and recorded in an efficient manner.

Balham

Ensure that each teller has a float to start the day.Prepare monthly and weekly reportsPrepare and update lodgement summary report for submission to management service on a daily basisPrepare staff rotaHandle customer queries and disputesBalance daily lodgement to e-money totals and prepare lodgement in time for collection by cash collection.

Msc Business Project Management

Activities and Societies: Student Representative for MSc Business Project Management Qualitative Aspects of Project Management Risk.

Bachelor'S Degree, European Studies/Civilization

* Graduated with Honours in European Studies, studied units in Law, Economics, International Relations, Development and Spanish..

Business And Finance, Flaw Spanish

Activities and Societies: Basketball, Athletics BTEC GNVQ Advanced Business and Finance Foreign Language at Work Certificate