Sam Robb Email & Phone Number

Hamilton, Gb

Glasgow, United Kingdom

• Invoice management • Account management • Monthly Reporting and Statements • Query Management • Utilities• Purchase Order Maintenance

Hamilton

• Managing database of Suppliers/Contractors• Account management of 15 clients• Day to day administration /call handling• Preparing contracts and proposals• Quote preparation• Processing supplier invoices and resolving invoice queries• BACS payments• General assistance to MD• Case handling• Working to ISO 9001 and 14001 standards• Assisting Business Development Manager with tendering process• Preparation of payment runs• Raising invoices and Purchase orders

Hamilton

• Dealing with high-value clients and liaising with Relationship Managers.• Monitoring team code usage and providing daily stats updates.• Processing large payments and delivering a high standard of customer service, whilst complying with complex procedures and handling a vast number of enquiries including complaints and administration.

Hamilton

• Dealing with customer enquiries and scheduling appointments whilst managing the photographer’s diary.• Processing payments and chasing up orders. • Managing social media accounts.• Maintaining a filing system and general administration work including filing expenses.• Also using Adobe Photoshop and Light room to edit photos.

Hamilton

• Administration duties within a busy office environment.• Managing my own workload and prioritising jobs by urgency. • Contacting engineers over the phone and speaking to clients to give updates.• Working towards tight deadlines. • Logging jobs received by email, phone calls and online systems.• Using Microsoft Packages on a daily basis.

Hamilton, South Lanarkshire

Temporary Position only.• Managing a vast amount of gift lists.• Updating list holders on ordered/out of stock items and providing alternatives if necessary.• Answering calls and dealing with general enquiries/complaints. • Booking deliveries, and liaising with distribution centres and suppliers.• Creating purchase orders to complete for payment and issuing refunds.

Glasgow, United Kingdom

• Dealing with customer enquiries, servicing accounts and problem solving. • Coaching other team members on customer service and quality.• Admin duties in relation to applications.• Creating/editing sharepoint memos advising team of new reading/training required.