Richard Zeff Email & Phone Number

United Kingdom

Hertfordshire, England, United Kingdom

Stanmore, Middlesex

Overseeing most aspects of the business, from managing the department heads, who oversaw a team of 15, to developing and executing strategic plans to enhance profitability and market presence. Reporting directly to the owners, I played a pivotal role in the growth and development of the estate agency which included overseeing financial performance, budgets, and P & L’s. I drove the marketing to increase brand awareness, keeping values at the forefront of decision-making to ensure a positive customer experience and maximising existing and new opportunities.

London, United Kingdom

Delivered strategic consultancy and bespoke training to independent estate agents throughout the UK and Ireland. I ran workshops and seminars for market appraisals, sales training, leadership, and communication.

I was responsible for the development and running of the sales department for city-based estate agents. This included generating leads for valuing and listing a property while training and developing the team to maximise opportunities for viewings and sales. I introduced performance reporting to support the Director level in business planning and created additional income streams by maximising opportunities within the existing database and setting up new lead-generation processes.

A consultant for a property business in an emerging market focusing on a start-up property company in Angola. Responsible for the first national property website for Angolan residential property market and the first property and lifestyle magazine for the consumer market in Angola called Vivo.

Hertfordshire, England, United Kingdom

I was responsible for the day to day running of 2 branches with 10 staff and a combined annual income of £1.5m+. Valuing, listing of property, negotiating offers, running sales and customer service. Training and motivating staff. Working with ‘high profile’ clients. Setting and working to budgets, targets and deadlines. General day to day support to director level.

Responsible for running a branch with 4 staff. Valuing and listing of property with ongoing client support. Sales, negotiation and customer service. Account handling and dealing with customer complaints. Working to budgets, targets and running P & L’s.

Essex, England, United Kingdom