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Esteban Bustos is listed as Health Care Communicator at Inizio Engage, based in El Paso, Texas, United States. AeroLeads shows a matched LinkedIn profile for Esteban Bustos.
Esteban Bustos previously worked as Team Lead at Maximus and Data Entry Operator at Exela Technologies. Esteban Bustos holds Bachelor Of Science - Bs, Computer Science from Liberty University.
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Driven IT professional with a passion for using technology to solve real-world problems. My experience in customer service and troubleshooting provides a strong foundation for my career transition into software development or cybersecurity. I am currently pursuing both the CCNA and Security+ certifications to further my knowledge and skills in the IT field and to showcase my drive and zeal for continuous learning and bettering of my professional portfolio.
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• Transcribe confidential patient information within Salesforce to meet productivity requirements while hosting an average quality percentage of 98%.• Trained 10+ new hires on specific data entry processes using “Tell, Show, Do” training method for team members across the US and India. • Regularly met daily goal of processing 40 inbound faxes while maintaining an average of 80 wpm.
El Paso, Texas, United States
• Co-lead a team of 20+ employees facilitating regular coaching conversations to meet productivity, efficiency, and quality goals utilizing the Salesforce platform. • Averaged 30+ daily inbound calls providing confidential/important information for customer student loans while delivering exceptional customer service while utilizing deescalation tactics and tools. • Provided information regarding student loan forgiveness, repayment schedules, and debt consolidation.
El Paso, Texas, United States
• Processed 50+ documents daily of confidential health insurance information into internal company database to reduce time taken for health insurance to process claims. • Regularly audited data entry errors of team members to prevent any incorrect information and to establish higher quality numbers for the team.
El Paso, Texas, United States
• Personally chosen from 100+ national restaurants and 3500+ team members to assist in opening a new location in Boston to help train new hires for grand opening in 2018.• Aided general manager with duties such as creating schedules, cross training, and inventory management.
El Paso, Texas, United States
• Taught 5th grade students in basic robotics and mechanics alongside teachers to program robots using BASIC programming language to microprocessor-based controllers. • Assembled obstacle courses and acted as referee for several robotic competitions.
El Paso, Texas, United States
• Assisted in the diagnosis and repair of PC computer hardware and software used in the retail industry • Changed and/or removed Point of Sale workstations for multiple retail operations • Pulled cabling for Voice Over IP Telephone (VOIT) for new and existing construction buildings • Extended existing telephone lines to established demarcation points as shown on the construction blueprints
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Esteban Bustos works for Inizio Engage.
Esteban Bustos is listed as Health Care Communicator at Inizio Engage.
Esteban Bustos is based in El Paso, Texas, United States while working with Inizio Engage.
Esteban Bustos has worked for Inizio Engage, Maximus, Exela Technologies, Pei Wei, and El Paso Independent School District Stem Chapter.
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Esteban Bustos holds Bachelor Of Science - Bs, Computer Science from Liberty University.
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