Financial forecasting, budgeting, profitability analysis, and commercial investment management. Support strategic financial decisions for commercial operations, ensuring compliance and accuracy in reporting.

Streamlined European sales processes reducing aged disputes to 0. Managed commercial investments, sales orders, data, reporting, and logistics.• Utilized software’s to analyze and resolve customer claims on sales tactical, rebates, delivery, and stock compensation.• Maintained clear communication with internal and external stakeholders; meeting all SLAs through strong management.• Processed credit and debit notes as per customer requests and internal needs.

Manage all aspects of a SMEs business: oversee administration, ensure machinery maintenance & quality, and direct production & distribution.

Optimized production efficiency by planning and implementing material flow strategies minimizing waste and reducing time.• Developed and implemented plant layout improvements, including designing FIFO systems to optimize flow.• Collaborated with customers to design and test packaging for optimal functionality and approval.• Managed intercompany material billing and shipping process.

• Support on packaging design and development• Billing and shipping intercompany material• Material flow support

• Manager at an Apple Authorized Service Provider.• Customer service.• Quality manager.

• Apple Technical Support.• Apple product seller.• Genius Bar.