Esteban Torres Email & Phone Number

Santiago, Región Metropolitana De Santiago, Chile

A subsidiary of Grupo MEKANO with over 30 years in the Chilean market, the company offers business, strategy and development solutions, and operational services to the retail sectorAchievements:• Head of 3 main operational areas. Operational Services, Support and Consulting, Including managing a team of 2 managers and 8 consultants. • Responsible for complying with the company´s strategy and activities: • Create and analyze, along with the management, a monthly detailed operational report on the performance of the consulting, project and support areas.• Implementing procedures, project management methodology, controlling costs and measure performance and profitability of the projects.• Support and continuous supervision over the operational improvement strategies and generation of new services. Supervision over the correct closure of billing milestones and help detecting new business opportunities• Team management: Prioritize the activities in different areas of the company and following up on a monthly basis. • Responsible for the Design and execution of a plan to implement the collaborative “redarchies” for 2021 in order to start the transition from a hierarchical company to a “redarchical” one, making a more efficient collaborative work placing the client in the center. • Improvement in software development through the implementation of DevOps techniques on Azure.• Improvement in the support area that allows the creation of management indicators on customer support and also the creation of a knowledge base to improve response times for our customers´ problems. • Responsible for the Planning and execution of the Project of Implementation of LOC SMS software in Bolivia for 12 supermarkets, starting the pilot on April 2021. • Responsible for creating collaborative activities that improve the integration and collaboration of the work team, allowing the team to be aligned to achieve common objectives.

Chile

Internal Achievements DIMACOFI:o Implementing the project methodology for consulting services.o Responsible for the Strategic Management Information Project (OBIEE). Supporting as a functional Consultant in the design of se following dashboard:• KPI’s Account Payables• KPI’s Account Receivableso Responsible for the Strategic Project of the implementation of new service models (Oracle EBS Suite R12). o Supporting as a Functional Consultant in the following modules: System Administrator, Account Payables, Account Receivables, General Ledger, Cash Management, Inventory, Purchasing and Order Management.o Developing and Supporting as a technical Consultant in the following modules: Conversion of Data, Extensions, Interfaces, Reports, Forms, WorkFlows, BI Publisher Report, WorkFlows, Shell Scripting and others.o Responsible for lead the Robot implementation project: Santander Bank Payment Process Automation (UIpath) – Oracle E-Business Suite, PayablesCustomer Service Achievements:o Closure of the Document Management Project with AI (ABBYY) for EIT Logística. o Responsible for the management of the Document management project (ALFRESCO), for INVEST. o Responsible for the management of the Robot implementation project (UIPath) for ABCDIN. o Responsible for the management of the Robot implementation project (UIPath) for McDonalds. o Responsible for the management of the Robot implementation project (UIPath) for Reale Seguros.

Región Metropolitana De Santiago

Project Manager responsible for the complete evaluation of all institutional SAP projects carried out on the Core of the University. Achievements:• For 20 days I served as Head of the SAP Continuous Improvement Directorate due to the absence by health issues of the Director (direct supervisor), having to participate in multiple meetings with university authorities, and leading the tasks of our area in the most important process of the institution Admission 2019.• Brief participation in the RPA Project which was intended to improve the quality of service during the course selection process. • Responsible for the evaluation for the optimization of repetitive processes that are performed in different Offices of the institution through the use of RPA Tools (UiPath). • Responsible for the evaluation of migration and implementation of the SAP Analityc Cloud (SAC), replacing the current SAP BO.• Responsible for the evaluation of the substitution of PI integration to SCP, establishing a migration Roadmap, and aiming at the implementation of SAP Hana and SAC. • Responsible for Implementing procedures, traditional project management methodology, defining basic PMO services, controlling progress, measure performances and deliver visibility for the projects.• Responsible for implementing basic procedures, agile project management methodology, to execute short cycle projects to create value for the institution in short periods of time. • Responsible for the design and development of the indicators and metrics which were presented to the university authorities in the annual presentation. • Personnel Management. Responsible for assigning and prioritizing activities related to the projects of the internal and external teams of the university.

Av. Andres Bello 1245

Consulting firm subsidiary of Oratech Group, with offices in Colombia, Venezuela, Chile and Costa Rica, that offers business solutions, strategy, development and maintenance of Oracle technology applications. Achievements:• Responsible for the operation of the 3 main operating areas of the company: Applications (Oracle EBS and Oracle Financial Cloud) and Development (Oracle EBS), Technology (Oracle DataBase), and Business Intelligence (Oracle OBIEE, Oracle OTBI) and Integrations (Oracle ODI) in both lines of business: Support and Projects, formed by 3 Managers and 15 Consultants.• Responsible for complying with the company´s strategy and activities: • Create and analyze, along with the management, a monthly detailed operational report on the performance of the consulting, project and support areas.• Responsible for Implementing procedures, traditional project management methodology, defining basic PMO services, controlling costs, measure performances and profitability of the projects.• Support and continuous supervision over the operational improvement strategies and generation of new services. Supervision over the correct closure of billing milestones and help detecting new business opportunities• Personnel Management: Responsible for assigning and prioritizing activities in different areas of the company with a monthly control. Responsible for internal and external personnel (Freelance Consultants)• Responsible for the basic implementation of the ITIL methodology for the Support line, along with the Applications and Technology Areas, implementing incident management, problem management, and defining escalation procedures and help desk.

Chile

Achievements:• Responsible for leading the Development Area of the company formed by 5 technical consultants, focused on meeting the objectives established by the company, controlling, and evaluating the performance of the team, meeting billing goals, controlling the projects in execution (status, milestones in billing, deviations, etc.), maintaining effective communication with the consultants and the client. Control of the allocation of resources, technically supporting the estimation and planning of the proposals offered to the clients, ensuring an optimal quality of service provided to the client.• Development Project Manager and Senior Technical Consultant in the migration and re-implementation projects of the Oracle e-Business Suite for Minera las Cenizas (Payables, Receivables, General Ledger, Cash management and Inventory) and Productos Fernández (Payables, Receivables, General Ledger, Cash management, Inventory, Purchasing, Order Management and iProcurement), respectively.• Supporting as a technical Consultant in the training in the following modules or tools: Conversion of Data, Extensions, Interfaces, Reports, Forms, WorkFlows, BI Publisher Report, Oracle Application Framework (Personalization), Shell Scripting and others.

Chile

Achievements:• Participation as Head of Development Projects and/or Senior Technical Consultant for the development of customizations in Oracle e-Business Suite implementation, also supporting as a functional Consultant in training for the following modules: Accounts Payable, Accounts Receivable, Accounting, Purchases, Locations, among others. Active participation with the following clients: Productos Fernandez, Tiendas Corona, Aguas Decimas, Aramark, Tiendas Hites, Johnsons, Forestal O’higgings.• Project Manager in the process of automation and improvement for the loading of statements and bank reconciliation for the Johnson’s Company, which aimed to reduce the time used by users in the loading and reconciliation processes of at least 25 bank accounts.• Senior Consultant and Project Manager in the integration prototypes of Banco BCI between Oracle SOA Suite 10G and Oracle e-Business Suite 11i, to send payments and receive approval of payments, Bank Cards by SOA protocols through Web Services handling Security Certificates to transfer Information.• Senior Consultant and Project Chief in the integration prototypes of company VTR between the Paperless App (Electronic Invoicing) and the Oracle e-Business Suite 11i, to send and receive Electronic documents.• Supporting to the team as an Oracle E Business Suite Consultant in the following modules: System Administrator, Account Payables, Account Receivables, General Ledger, Cash Management, Inventory, Purchasing, Order Management, and as a technical Consultant in: Conversion of Data, Extensions, Interfaces, Reports, Forms, WorkFlows, Oracle Application Framework (Personalization), BI Publisher Report, Shell Scripting and others.

Av. Principal De La Castellana, Caracas, Venezuela

Consulting firm subsidiary of Oratech Group, with offices in Colombia, Venezuela, Chile and Costa Rica, that offers business solutions, strategy, development and maintenance of Oracle technologyapplications.Achievements:• Technical Consultor in the implementation of the Oracle e-Business Suite providing support in the training of the following functional modules: Accounts Payable, Accounts Receivable, Accounting, Purchases, Locations, among others. Responsible for the development of modules, personalized processes, and data loading, needed to comply with the needs of the following companies. Baker Energy, Central Madeirense, Corpañal C.A, Administradora Integral, Praxair, C.A, Grupo Com, Tapas Corona y Supermercados DiaDia.• Responsible for In Situ Functional Technical Support of Oracle e-Business Suite of Accounts Payable, Accounts Receivable, Accounting, Locations and Bank Reconciliation for Farmatodo, C.A. Leader of integration development between e-Business Suite and Oracle Retail

The company offers the generation, transmission, distribution and commercialization of electrical energy. Subsidiary of CMS Energy (USA) with over 120 thousand clients in Venezuela.Achievements:• Responsible for the supervision, support and development in the Oracle e-Business Suite 11i ERP, replacing maintenance tasks with vendors in the modules of Accounts Payable, Accounts Receivable, Accounting, Bank Reconciliation and Inventory.

Master'S Degree, Data Science And Artificial Intelligence

Business Management And Administration, Business Administration And Management, General, Diploma

Licentiate Degree, Computer Engineering, Aqf Bachelor Degree With A Major In Computing.

Degree validated by ACS (Australian Computer Society Inc.) as AQF Bachelor Degree with a Major in Computing. Reference Number A-438220

Traditional Project Management It - Pmbok, Information Technology Project Management, Diploma