Esteban Rivero Arias work email
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Esteban Rivero Arias personal email
Me gustan los retos y me gusta superarme de manera continua en lo personal y en lo profesional, apasionado por la tecnología.
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Major Incident ManagerDxc Dec 2017 - PresentAmado Nervo 2200Incident and Major Incident request through different tools, this could be elevations, changes, IT notifications, provide resources and prioritizing each request based on business impact
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Incident Manager & Major Incident Manager (Dxc)Sofftekk, Inc. Aug 2018 - Oct 2018Francisco De Quevedo 117 Piso 4, Arcos Vallarta, 44130 Guadalajara, Jal.• Handle many task in order to avoid major incidents, in a shortly time.• Elevation request, find properly resources• Solve Major incidents of moderate complexity within a given technical area.• Keep in touch with the user to give an update -
It Ops/Support AnalystDextra Technologies (Dxc) Dec 2017 - Aug 2018Mixcoatl 144, Cd Del Sol, 45050 Zapopan, Jal.• Handle many task in order to avoid major incidents, in a shortly time.• Elevation request, find properly resources• Solve Major incidents of moderate complexity within a given technical area.• Keep in touch with the user to give an update -
Technical Support HelpdeskNttdata Asia Pacific Pte Ltd Oct 2017 - Dec 2017Guadalajara Area, Mexico• Remote desktop assistance, solving many task.• Active Directory accounts (Administration).• Assistance staff, troubleshooting.• Creating tickets. -
Systems CoordinatorMvs Radio Jan 2017 - Sep 2017Mexico City Area, Mexico• In this job are assigned responsibilities involving the coordination of a variety of administrative or technical support.• Requests for services between users and operating or applications systems staff.• Training or assisting users with various systems applications.• Inventory of a variety of equipment, supplies and materials related to the management information system.• Provide maintenance with time line assigned and make annual budget regarding to company's needs. -
Systems ManagerCaav Universidad De Medios Audiovisuales Sep 2011 - Jan 2017Guadalajara Area, MexicoSome activities on which I involve are operation system administration and user support, with the objectives of ensuring the continued operation of the computers and best software performance.• Evaluation and provide company's needs (Memory, Power Supplies, Processors, etc.) • Creating Images for restoration of equipment.• Programming access Point, routers and modem.• Assistance Voice Communications Infrastructure as cabling, telephone or additional components for the business operation continuity.• Training of staff in different apps.• Server administration (basic)Make things happen... -
Technical SupportSems Udeg Jun 2011 - Aug 2011Guadalajara Area, Mexico• Formatting computers, re-image, repair, maintenance, user support and installation of software and hardware.• Assistance staff, troubleshooting.• Solve problems in field.
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Systems ManagerStaudeg Jul 2010 - Dec 2010Zapopan Area, MexicoComputer equipment manager, user support, cabling, telephone PBX programming, maintenance in hardware and software• Installations and configuration of different technology, follow any case with the ISP until solution.• Troubleshooting network and Pc’s.• Solve problems in field.
Esteban Rivero Arias Education Details
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about Esteban Rivero Arias
What company does Esteban Rivero Arias work for?
Esteban Rivero Arias works for Dxc
What is Esteban Rivero Arias's role at the current company?
Esteban Rivero Arias's current role is Major Incident Manager.
What is Esteban Rivero Arias's email address?
Esteban Rivero Arias's email address is er****@****dxc.com
What schools did Esteban Rivero Arias attend?
Esteban Rivero Arias attended Universidad De Guadalajara.
Who are Esteban Rivero Arias's colleagues?
Esteban Rivero Arias's colleagues are Hoa Dao, Krzysztof Sepski, Shubh Agrawal, Mauricio Castro Arias, Dominik Kronberger, Petr Kout, Abhinav K Srivastava.
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