Esteban Rojas Castro Email & Phone Number

Cupertino, California, United States

- Provided contract services in content curation and metadata review for a Fortune 500 company

San Mateo, California

- Proofread Spanish translations for the Sample Ballot and Voter Information Pamphlet- Translated from English to Spanish informational material and copy produced in-house for outreach purposes- Organized turnover deadlines and workflow among the Spanish proofing team- Kept detailed track of in-coming and out-going proofing and translation projects- Constantly updated and maintained English-Spanish election glossaries and style guides- Revised and created procedural material to improve practices, workflow and new employee training- Maintained consistency across all material created between different departments to achieve the desired voice for San Mateo County's Election Division- Provided QC for blueline proofs during the printing process by inspecting printing quality and proofing content against a series of linear reports- Executed and documented QA trials of voting tablet systems, including written text proofing, audio tests, and user interface issues- Entered and managed content in HTML on a CMS for the Accessible Voting By Mail system for overseas and military voters

San Francisco, California

- Reviewed Spanish translations and provided feedback and recommendations on readability and accuracy in comparison to English content for several departments, including Public Programs, Marketing, and Youth Engagement.- Proofread Spanish-language content in graphics and digital media for the Exhibits department.- Assisted with the creation of media scripts, including the translation and transcription of Spanish-language interviews for Visualization Studio projects.- Proofread and edited English-Spanish educational material for the Education and Public Program departments.- Created departmental bilingual glossaries and style guides. - Assisted with user testing of exhibit elements, including observation of visitor behavior and keeping detailed notes of observations.

San Pedro De Montes De Oca, Costa Rica

- LM-1031 Intensive Oral English I, an introductory conversational English class for non-English majors- LM-1032 Reading Techniques in English II, an English language reading techniques and discourse analysis course for non-English majors.

San Pedro De Montes De Oca, Costa Rica

- I taught various levels of ESL classes with UCR's Conversational Course extension program.

San Pedro De Montes De Oca, Costa Rica

- Assessed potential candidates' English and communication skills to work as customer service agents. - Evaluated various factors to place candidates in the best job position. These factors include geographical location, educational level, language skills, job experience, educational background, personal skill sets and interests. - Guided potential candidates through the hiring process by conducting a thorough background check, collecting essential paperwork, and grading computer skills.- Managed new hires into training groups by placing each candidate in an appropriate training and working schedule for the next 4-5 months.- Created a database of new trainees for the training department, and functioned as a constant liaison between the recruiting and training department in terms of hiring needs. - Managed a large number of personal files for each candidate which must be properly completed, labeled and sent to filing.- Conducted large group company pre-inductions and contract signings for new hires, which involve collecting missing documentation, explaining company policies and procedures, detailing employee benefits, answering general inquiries. - Attended company-planned or nationally planned job fairs to scout for new talent and promote the company.- Created, edited and proofread company documents for the recruiting department.- Delivered reports on hiring statistics, process roadblocks and candidate feedback to managers upon request.

Moravia, Costa Rica

- Planned and delivered English classes for potential new hires within the company. The classes were focused on oral production geared towards customer service skills.- Interviewed potential candidates for customer service agent positions. Assessed their English and overall language skills to determine the candidates' potential to work in their second language. - Edited and proofread company-broadcasted emails and communication campaigns, as well as some outbound communiqués.- Assisted the Communication department with the conceptualization, creation, and revision of informative campaigns.- Restarted a weekly English language tip newsletter which was broadcast within the entire Costa Rican branch. The newsletter offered information on business-centered English grammar and vocabulary, as well as idioms and cultural awareness. - Handled weekly and monthly reports on English assessment results and statistics, and reported them to the Language Program Manager. - Coordinated training room availability and reservations for the language department's Portuguese and Mandarin courses with up to 6 months in advance.

San Pedro De Montes De Oca, Costa Rica

- Undergraduate office assistant for the B.A. in English extention program.- Maintained student files and updated them accordingly every quarter.- Proofread class material. - Assisted with student activities, such as English field days, by creating activities and providing language skill help. - Organized class materials for students to pick up easily. - Helped with student enrollment and tuition payments for free courses.

Master Of Arts (M.A.), English Literature (British And Commonwealth)

- Graduate Dissertation: "Mechanical Masculinities in Kurt Vonnegut’s Player Piano." Awarded with an honorable mention. - Conference.

Visiting Researcher, American Literature (United States)

Activities and Societies: The Rhetoric Society at BerkeleyAt UC Berkeley, I primarily conducted research for my master's dissertation.

Bachelor'S Degree, English Language And Literature, General

- Graduated cum laude with 9.2 GPA - Community service project: Planned and delivered English tutorials to the Térraba High School senior.