Estefania Barth Email & Phone Number

First Elkay Customer Care Coordinator Based in California with Zurn Wilkins teamTechnical Support Primer Contact: Provided support in plumbing and mechanical areas.Addressed Client Inquiries: Ensured satisfaction and loyalty by promptly and efficiently handling inquiries from customers, sales reps, and clients.Proficient in CRM and ERP SystemsResolution Expertise: Conducted thorough research into returns, replacements, and discrepancies, facilitating timely resolutions.Operational Collaboration: Produced detailed reports and collaborated with teammates to address operational challenges, databases, and statistics.Stakeholder Relationships: Cultivated strong relationships with both internal and external stakeholders to drive seamless collaboration and support across multiple teams and areas, including engineering and architects.Bilingual: Fluent in English and Spanish.

San Luis Obispo, California, United States

Events Planning, Production, and Coordination: Skilled in planning,executing, and coordinating events from concept to completion.Customer Service and Personalized Experiences: Delivering exceptionalcustomer service and tailoring experiences to meet individual needs.Email Marketing Expertise: Proficient in creating effective emailmarketing campaigns to engage and inform audiences.Creative Direction for Event Promotion: Providing creative input anddirection to promote events effectively.Sales and Partnership Management: Building partnerships and managingsales efforts to drive growth.Proficient in Winedirect and Tock Report Management: Experienced inmanaging Winedirect and Tock reports for efficient operations.

Templeton, California, United States

Events Management, Production, and Coordination: Organized,planned, and oversaw various events, ensuring smooth execution fromstart to finish.Customer Service Coordination: Managed and enhanced customerexperiences through effective communication and service coordination.Winedirect and Tock Report Management: Proficiently handledWinedirect and Tock reporting systems for streamlined operations.Tasting Room Support: Provided assistance and support within thetasting room, enhancing guest interactions.Wine Educator: Shared in-depth knowledge about wines to educate andengage customers.Sales and Partnerships: Built relationships, fostered sales growth, andcollaborated with partners to achieve mutual success.Copywriting: Crafted engaging written content for various purposes, frompromotional materials to informative pieces.Wine Club Customer Service: Provided exceptional service to wine clubmembers, addressing inquiries, managing memberships, and enhancingmember experiences.Rental Properties Manager: Effectively managed on-site Airbnb rentalproperties, handling bookings, guest communication, housekeepingcoordination, and ensuring a seamless and enjoyable stay for guests.

Atascadero, California, United States

Coordinated reservations, ensuring efficient scheduling and smooth check-in and check-out processes.Managed reports, accurately documenting guest interactions and important information.Handled cash and credit card operations, maintaining precise and organized financial transactions.

Customer Service CoordinatorWine Club and Tasting Room Support AssistantWinedirect and Tock Report ManagementAdministrative Support to Director of HospitalityStaff Schedule Preparation and EditingWine Sales & Shipments

Argentina

Constitution and development of corporate and institutional image.Defined project and company vision, values, strategies and tactics.Development of internal work methodologies & internal communication.Designed and created material with production, graphic design and web-design personnel. Coached client representatives on effective communication with the public and employees. Established long-term strategic alliances. Social media strategist.RSEEvent Planner

Argentina

JournalistBroadcaster in live radio. Translator of press releases.

Argentina

Worldwide coordination of audits and inspections.International customer service & account manager.Bookkeeping of international accounts.

Tecnicatura, Relaciones Públicas/Gestión De Imagen, 9

Ux Design

Grado, Lengua Y Literatura Inglesa

Curso de perfeccionamiento en lengua inglesa.

Bachillerato