Estefania Ricalde Email and Phone Number

Plan, coordinate and control all aspects of production processes so that rehearsals, set build, costumes and technical aspects are on time and within budget. Ensuring set and props are safe, cost-effective and on time and that they meet the required quality standards.

Oversee office staff and performance. Ensuring all records and schedules are kept up to date.

Responsible for managing customer orders from start to finishCommunicate with sales reps/customers for order and shipping questions as well as working closely with production and logistics departments to ensure that every order is processed and delivered on timeResponsible for order entry in the ERP system, item set-up, and various other components for each orderCoordinate and follow up with other departments from time of receipt to delivery of goods to ensure that all aspects of orders are completed in a timely mannerCommunicate with team members and outside contractors in a professional and concise mannerTrack and report order statuses while making sure orders ship without issueProcess all incoming POs via EDIMake sure all internal and customer specific processes are being followedReview vendor manuals and communicate with sales rep to clarify any potential issues in a proactive manner