Estefania Flores Email & Phone Number

Tracy, California, United States

Responsible for delivering exceptional service to our customers while creating a luxury experience.Eliminating obstacles, and providing support with a passion for service, design, and home furnishings.Representing the RH brand through polished communication, personal appearance, and professionalism by living their vision, values, and beliefs every day.Engaging with the customers to identify their needs and partnering with team members and leaders to deliver unparalleled service and exceed their expectations.Collaborate with cross-functional partners and leaders to ensure the customer’s needs are not only met but are intentionally above and beyond.Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems.Innovate with an entrepreneurial spirit and a passion for building and maintaining deep genuine relationships.

Modesto, California, United States

Creating brand collateral for a diverse array of local businesses including items such as logos, business cards, print collateral, brand guidelines, icons and illustrations, timelines, anniversary/special event collateral, and banners.Teamed up with Creative Director, and marketing team in designing print ads, brochures, booklets, fliers, commercials, billboards, interactive/web ads, signs, and social posts/management.Independently maintained, updated, and managed social media platforms, such as Instagram, LinkedIn, and Facebook, for both the company of Never Boring and its clients. Providing research and serving as an advisory role for other companies. Significantly increased post frequency for internal and client accounts by setting post schedules using Kontentino and Hootsuite, drafting posts months in advance, as well as creating tailored posts based on clients requests.Multitasked various design projects internally and externally on a daily basis, as well as administrative tasks like training team members, managing incoming calls, filing, emailing, and attending internal and client meetingsAssisted in archiving and organizing digital files, project hard copies, photography, illustrations, logo art, and typestyles, as well as, preparing documents for print, digital, and electronic output.

Lathrop, California, United States

Greeted and interacted in interpersonal productive conversations with every guest during order taking, responding to inquiries, and resolving customer issues in a high-volume environment.Exercised attention to detail when handling correct change and taking specific, unique, and extensive orders from guests.Independently built relationships with co-workers and constantly requested feedback in order to best fulfill job responsibilities as a team within a fast-paced environment.Diffused and promptly handled customer complaints respectfully by behaving in a polite, empathetic, and professional manner that best represented the company.

Davis, California, United States

Managed, developed, and facilitated career development workshops, presentations, and projects on topics including resume writing, searching for jobs, internships, and career fairs.Formulated professional relationships with numerous employers from diverse careers and social backgrounds through interviews and special collaborative projects.Corresponded clearly, concisely, and accurately with the outreach team about weekly work responsibilities, expectations, and individual objectives.Mutlitasked various phone calls with students, employers, and employees; as well as simultaneously responding to professional emails, arranging appointments, updating outreach filing systems, typing out reports, designing workshops, and organizing career-centered projects.Educated and provided students with in-depth information when answering inquiries, giving instructions, and solving concerns about career-related questions about jobs and internships.

Manteca, California, United States

Acknowledged each guest entering the store to build a safe inviting environment by engaging in friendly and genuine conversation throughout each transaction, asking open-ended questions about the guest's shopping experience.Earned about ten surveys each hour from diverse guests during slow and rush hours of the day.Memorized weekly deals, services, use of the Target app, the store's central locations, item locations, and integrated them into the conversation with every guest.Communicated and collaborated with leaders whenever handling technological, theft, or guest concerns.Exercised problem-solving and decision-making to positively impact the guest experience by resolving guest concerns as accurately and quickly as possible.Proactively multitasked drive-ups, returns, and order pick-ups, and assisted cashiers efficiently while working alongside team members on the front lines of guest service.

Bachelor Of Arts - Ba, Design

Bachelor Of Science - Bs, Sustainable Environmental Design