Estefany Dingle Email & Phone Number

• As a highly qualified specialist, I promoted from Program Coordinator to a Program Manager position in December 2021. Due to my excellent managerial, leadership and organization skills, I proficiently managed a.
• Streamlined end-to-end operations in coordination with other program managers.
• Participated in weekly meetings and discussed project progress to meet key deliverables.
• Commended by management for excellent performance and promoted to manage a Pharma account as a Program Manager.
• Planned, managed, and executed rare disease-sponsored testing program partnerships.

Coordinated closely with multiple Program Managers handling high level partners assisting them with monitoring cross functions between our internal teams. Making sure all program issues were addressed without the needs of being escalated to the Program Manager. ∙ Evaluated and processed requests for requisition form updates based on partner requests.∙.

San Francisco, California, United States

• I coordinated with pharma team on specialized client services requests. My role revolves around developing new processes and standard operating procedures in coordination with specialized partnership accounts. Also, I.
• Communicated effectively with partner accounts during monthly and biweekly meetings.
• Built and grew the company's own rare disease sub-team of client services.

San Francisco, California, United States

• Working as a Client Services Specialist, I proficiently maximized customer satisfaction levels by refining service delivery standards and strengthening relationships. I served as point of contact, promptly addressing.
• Consecutively achieved top rank among the team for case initiations and closures.
• Consistently closed cases at ranges above 100% and between 103% - 127%.