9ø

Process import shipments while coordinating and maintaining a high level of excellent customer service,acting as a liaison between shippers, consignees and air/ocean carriers.Supply Chain operations, handling customer's shipment and warehousing.

Enforce excellent customer service for over 20 customers by being friendly and responding to concernsPerform daily administrative and clerical duties including processing orders from customers, pull slips, invoicing, accounts receivable by using office management skills to sort documents and letters while classifying information and transcription.Provide support to the Human Resources department regarding the hiring/onboarding process and staff management, participating in each… Show more Enforce excellent customer service for over 20 customers by being friendly and responding to concernsPerform daily administrative and clerical duties including processing orders from customers, pull slips, invoicing, accounts receivable by using office management skills to sort documents and letters while classifying information and transcription.Provide support to the Human Resources department regarding the hiring/onboarding process and staff management, participating in each process and providing alternatives for improvements.Assistance to the production department making decisions within the plant manager and floor management, improvement on processes, clerical duties, labor and production reports. Support to the shipping and Receiving department on daily duties Show less

Gathered and analyzed quotes with 10+ preferred vendors to identify the most cost-effective and efficient options for procurement and delivery.Process requisitions/BOM's from Production Manager and Mechanical Engineers with approval from the Manager of Operations.Place purchase orders to the vendors and track it for on time deliveries including a filial company in United Kingdom for new instruments and parts requested by the customer.Monitored and responded to service… Show more Gathered and analyzed quotes with 10+ preferred vendors to identify the most cost-effective and efficient options for procurement and delivery.Process requisitions/BOM's from Production Manager and Mechanical Engineers with approval from the Manager of Operations.Place purchase orders to the vendors and track it for on time deliveries including a filial company in United Kingdom for new instruments and parts requested by the customer.Monitored and responded to service emails, redirecting to appropriate contacts for technical assistance in a timely manner.Provided logistical support by ensuring the accuracy, completeness, and condition of both incoming and outgoing shipments.Coordinate with freight carriers the shipments and pick up for shipping national and international (export), issuing the corresponding paperwork for international shipments: Commercial invoices, packing list, certificate of origin, Harmonized tariffs, labels. Show less

Coordinate the purchase, logistic and customs department, Coolaborate with the manager.