Estefany Rial Quesada Email & Phone Number

Manchester, Gb

Manchester, Inglaterra, Reino Unido

Manchester, England, United Kingdom

As the founder and owner of my own company hand-making accessories for pets and selling them online, I oversee a variety of key areas, including finance, operations, marketing, content creation, and customer service. Some of my main responsibilities include:Designing and hand-making a range of pet accessories, such as collars, leashes, bow ties and bandanas, using high-quality materials and attention to detailManaging the company's financial operations, including budgeting, invoicing, and bookkeeping, to ensure financial stability and growthOrdering and managing inventory of supplies and materials, ensuring that we always have what we need to fulfill orders and meet customer demandDeveloping and executing marketing strategies to increase brand awareness, drive traffic to our website, and generate sales, including social media marketing, email marketing, and paid advertising campaignsCreating engaging content, such as product descriptions, and social media posts, to showcase our products and connect with our target audienceProviding exceptional customer service, including answering customer inquiries and resolving issues or complaints, to ensure a positive customer experience and maintain customer loyaltyAs a small business owner, I wear many hats and am highly skilled at multitasking and managing a wide range of tasks and responsibilities. I take great pride in producing high-quality products that are both functional and stylish, and I am committed to providing exceptional customer service to all of our costumers.

London, England, United Kingdom

As a Restaurant Supervisor, I have gained extensive experience managing and overseeing restaurant operations to ensure exceptional customer service and satisfaction. With +6 years of experience in the industry, I have a proven track record of delivering high-quality service and driving revenue growth.My responsibilities as a Restaurant Supervisor have included managing a team of 25-30 employees, training new hires, creating staff schedules, and ensuring compliance with health and safety regulations. I have also been responsible for managing inventory, ordering supplies, and conducting regular inspections to ensure quality standards are met.Throughout my career, I have honed my communication, leadership, and problem-solving skills, and have developed a keen eye for detail. I have a passion for providing excellent customer service, and take pride in ensuring that every guest has a memorable experience.

London, England, United Kingdom

As a Restaurant Assistant Manager at Coco di Mama, I had the opportunity to work closely with the restaurant manager to oversee the daily operations of the restaurant. I was responsible for managing and training staff, ensuring that customers received high-quality service, and helping to develop and implement new policies and procedures to improve the overall performance of the restaurant.My day-to-day responsibilities included opening and closing the restaurant, managing inventory and ordering supplies, and coordinating with the kitchen staff to ensure that all orders were prepared accurately and in a timely manner. I also conducted regular staff meetings to discuss new policies and address any concerns that staff members had.One of the highlights of my time as a Restaurant Assistant Manager was the opportunity to develop and implement a new employee training program. I worked closely with the restaurant manager to develop training materials, and I led in-person training sessions for new employees. This program helped to ensure that all staff members were properly trained and equipped to provide excellent service to customers.As a Restaurant Assistant Manager, I also enjoyed interacting with customers and ensuring that they had a positive experience at the restaurant. I frequently checked in with customers to ensure that their needs were being met and to address any issues they had. This focus on customer service helped to build a loyal customer base and improve the overall reputation of the restaurant.Overall, my experience as a Restaurant Assistant Manager at Coco di Mama was both challenging and rewarding. It allowed me to develop my skills in management, customer service, and problem-solving, and I was proud to be part of a team that consistently provided high-quality service and food to our customers.