Project / Program Manager
Reston, Virginia, United States
Organized and planned tasks and schedules, managed projects for prepaid, postpaid, and insurance business data. Collaborated with cross functional teams and vendors, such as Apple, Samsung, Virgin Mobile, Brightpoint, and UPS. Projects included EDI communications, Forecasting Handsets / Accessories, Inventory, Sales, and Service Level Agreements (SLAs). Developed and solidified MicroStrategy and Crystal Reports due to projects and initiatives being implemented.• Ensured integration of projects, adjusting project scope, timing, and capacity as needed, aligning with business needs.• Executed project deliverables, coaching and delegating team members to guarantee project success, and implementing interface data feeds from vendors into Sprintʼs data warehouse. • Served as liaison between developers and stakeholders, confirming requirements and design considerations were incorporated and created presentations, providing project status to stakeholders and executives.• Reduced execution time 300% by developing and implementing DTS packages, oracle views, triggers, functions and store procedures for critical sales and inventory reports.• Migrated more than 100 Crystal Reports into MicroStrategy new tools, streamlining 30% of reporting portfolio. • Developed and monitored reports, tracing certain trends and identifying fraud activity, saving company thousands of dollars.