Estela Solano Email & Phone Number

Experience partnering with Product Management, Sales, Operations, Finance, Marketing, and Customer Support teams to gather requirements and architect solutions to meet the business needs. Manage, configure, and administer the Salesforce.com application of a user base with 8k+ active users.Expertise with user access, role hierarchy, enterprise territory management, profiles, permission sets, queues, public groups, security, org-wide defaults, sharing rules, apex managed sharing, field level security, approval processes, process builder, validation rules, workflow rules, flows, page layouts, list views, custom buttons, custom labels, custom settings, custom fields, objects, relationships, reports, custom report types, dashboards, SOQL queries, debugging tools, change sets, knowledge articles, Force.com IDEs, email templates, Force.com sites, managed apps, connected apps, email-to-case, web-to-case, and more.Expertise working with managed packages that include DocuSign, Nintex Document Generation (Drawloop), integrated telephone systems (ex: Ingenius, Cisco Open CTI, Inside Sales), Apttus, Clicktools, and Salesforce CPQ.Experience debugging and development of Triggers, Apex classes, Visualforce pages, Javascript, and custom buttons.Experience developing Lightning components: Javascript, HTML5, CSS3, Aura framework, JSON, Apex.Knowledge of scripting using Python.Provide leadership, guidance, and continuous mentoring to the Salesforce admin team.Sharp troubleshooting skills.Able to write test cases to lead regression testing as well as lead user acceptance testing.

Listed skills include Requirements Analysis, Testing, User Acceptance Testing, Technical Support, and 34 others.