Estella Grasso Email & Phone Number

Oxford, Ohio, United States

Deliver exceptional customer service and foster customer loyalty.Oversee a team of Associates, ensuring prompt, courteous service and promotion of loyalty programs.Lead by example in maintaining a clean and organized store environment.Train and mentor Associates in personalized service and front-end principles.Manage register assignments and coordinate POS coverage to ensure seamless operations.Address customer concerns promptly to maintain positive experiences.Collaborate with management on training needs and adherence to policies.Promote safety and contribute to shrink reduction goals.

• Member of Women in Business, a supportive organization in the Farmer School of Business• Access to professional development, leadership opportunities, and mentorship programs• Build connections through networking events and exclusive career fair opportunities• Participate in corporate trips, social events, and skill-building workshops• Dedicated to fostering a community that champions women’s growth and excellence in business

Warren, Michigan, United States

As a fashion marketing intern and apprentice to designer Barbie Weisserman, I engage with the industry’s innovation and creativity. My responsibilities include managing social media and marketing efforts as well as collaborating on design concepts for upcoming fashion events.Working closely with Barbie, I contribute insights to design projects and develop my skills through hands-on fashion projects. A highlight of my role has been attending New York Fashion Week, where I helped bring her vision to life and model her creations on the runway.This experience immerses me in fashion and marketing while offering valuable opportunities for personal and professional growth.

Grand Blanc, Michigan, United States

Specialized in crafting custom t-shirt designs catered to youth sports teams, ensuring each design met their unique needs and preferences.Employed industry-standard design software including Adobe Photoshop, Illustrator, and Procreate to produce high-quality graphics and illustrations.Orchestrated all facets of business operations, encompassing communication, project timelines, and budget management.Stayed abreast of evolving design trends, seamlessly integrating them into the creative process to maintain relevance and enhance appeal.Garnered positive feedback and testimonials from delighted clients, pivotal in propelling the business's growth and triumph.

Grand Blanc, Michigan, United States

Developed and implemented personalized swim coaching programs, improving participant performance and operational efficiency at Warwick Hills Country Club.Optimized the aquatic program, ensuring smooth operations and safety, while managing resources effectively as a certified lifeguard.Provided tailored coaching to diverse age groups, enhancing skills and promoting water safety, contributing to customer satisfaction and retention.Managed scheduling and enforced safety protocols, streamlining program administration and minimizing risk.

Grand Blanc, Michigan, United States

• Ensure the safety and well-being of all patrons in and around the aquatic environment.• Monitor pool activities and enforce safety regulations to prevent accidents.• Respond swiftly and effectively to emergencies, providing immediate assistance when needed.• Collaborate with team members to maintain a secure and enjoyable atmosphere for all.

Bachelor'S Degree, Marketing And Fashion Design, Sophomore

Activities and Societies: Women in Business Miami University Fashion & Design Club Swim

Education record

Activities and Societies: Class president Class treasurer Swim team captain