Community Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Estelle Lopes Email & Phone Number
Community Specialist at SwissBorg
at
SwissBorg
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Community Specialist at SwissBorg
Location
Portugal, Portugal, Portugal
Company size
Who is Estelle Lopes? Overview
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Quick answer
Estelle Lopes is listed as Community Specialist at SwissBorg at SwissBorg, a company with 74 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Estelle Lopes.
Estelle Lopes previously worked as Community Specialist at Swissborg and Quality Analyst at Uber.
Company email context
Email format at SwissBorg
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SwissBorg
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Profile bio
About Estelle Lopes
Estelle Lopes is a Community Specialist at SwissBorg at SwissBorg.
Current workplace
Estelle Lopes's current company
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Swissborg
7 roles
Estelle Lopes work experience
A career timeline built from the work history available for this profile.
Quality Analyst
Sep 2021 - Aug 2024
Senior Quality Assurance Specialist
Sep 2022 - Aug 2023
Quality Specialist
-Monitoring transactions between specialist and customers (Voice, Email, Chat, Social Media) -Data analysis and report about Customer Satisfaction-Daily support and monthly adapted coaching for the team-Working with Team Leaders to reach Key Performance Indicators -Copy Writing tasks -Identify challenging situation for the team and providing feedback to.
Mar 2019 - Jan 2021
Quality Analyst
- Monitoring transactions between specialist and customers (Voice, Email, Chat) -Providing training to New Hires and closely working with HR -Findings identification that allow the improvement of specialist and.
- Participation in calibrations sessions -Meet our client’s expectations -Identify training needs -Interaction with other departments in order to improve and or maximize results-Proposing improvement and innovations.
Jul 2017 - Mar 2019
Customer Service Representative
-Online fashion company -Providing support to new employees and ensuring training sessions for the team -Direct contact with the customer, provide reassuring and personal customer service-Look proactively to improve the customer experience-Seek opportunities to improve individual and team performance
Jun 2016 - Jun 2017
Communications Assistant
-Provide engaging text, image and video content for social media accounts (Facebook, Twitter, Linkedin, Instagram, Youtube,…)-Monitor and report on feedback and online reviews-Monitoring of key figures and ongoing Adwords and Display campaigns-Stay up-to-date with digital technology trends-RP Assistantship-Organization for internal and team building events
Jul 2015 - Dec 2015
Team & coworkers
Colleagues at SwissBorg
Other employees you can reach at swissborg.com. View company contacts for 74 employees →
HT
Hugo Tribet
Colleague at SwissborgGreater Toulouse Metropolitan Area, France
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ES
Eduard Stefan
Colleague at SwissborgCuevas Del Almanzora, Andalusia, Spain, Spain
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MG
Marco Guerreiro Viegas
Colleague at SwissborgGreater Toronto Area, Canada, Canada
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ZC
Zsolt Csordas
Colleague at SwissborgPorto, Porto, Portugal, Portugal
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JK
Jacek Kurkowski
Colleague at SwissborgGdańsk, Pomorskie, Poland, Poland
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DV
Diana Vargas
Colleague at SwissborgPortugal, Portugal
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FM
Francisco Melo
Colleague at SwissborgParede, Lisbon, Portugal, Portugal
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MH
Mason Henderson
Colleague at SwissborgLos Angeles, California, United States, United States
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MR
Manon Rapy (Nuzzo)
Colleague at SwissborgTours, Centre-Val De Loire, France, France
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LI
Lucien Iseli
Colleague at SwissborgLausanne Metropolitan Area, Switzerland
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Hugo Tribet
Colleague at SwissborgGreater Toulouse Metropolitan Area, France
View →
ES
Eduard Stefan
Colleague at SwissborgCuevas Del Almanzora, Andalusia, Spain, Spain
View →
MG
Marco Guerreiro Viegas
Colleague at SwissborgGreater Toronto Area, Canada, Canada
View →
ZC
Zsolt Csordas
Colleague at SwissborgPorto, Porto, Portugal, Portugal
View →
JK
Jacek Kurkowski
Colleague at SwissborgGdańsk, Pomorskie, Poland, Poland
View →
DV
Diana Vargas
Colleague at SwissborgPortugal, Portugal
View →
FM
Francisco Melo
Colleague at SwissborgParede, Lisbon, Portugal, Portugal
View →
MH
Mason Henderson
Colleague at SwissborgLos Angeles, California, United States, United States
View →
MR
Manon Rapy (Nuzzo)
Colleague at SwissborgTours, Centre-Val De Loire, France, France
View →
LI
Lucien Iseli
Colleague at SwissborgLausanne Metropolitan Area, Switzerland
View →
FAQ
Frequently asked questions about Estelle Lopes
Quick answers generated from the profile data available on this page.
What company does Estelle Lopes work for?
Estelle Lopes works for SwissBorg.
What is Estelle Lopes's role at SwissBorg?
Estelle Lopes is listed as Community Specialist at SwissBorg at SwissBorg.
Where is Estelle Lopes based?
Estelle Lopes is based in Portugal, Portugal, Portugal while working with SwissBorg.
What companies has Estelle Lopes worked for?
Estelle Lopes has worked for Swissborg, Uber, Zalando Se, Teleperformance, and Ideactif.
Who are Estelle Lopes's colleagues at SwissBorg?
Estelle Lopes's colleagues at SwissBorg include Hugo Tribet, Eduard Stefan, Marco Guerreiro Viegas, Zsolt Csordas, and Jacek Kurkowski.
How can I contact Estelle Lopes?
You can use AeroLeads to view verified contact signals for Estelle Lopes at SwissBorg, including work email, phone, and LinkedIn data when available.
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