Estelle Lucas Email and Phone Number

- Increased sales by 13%, surpassing $13.4M within 6 months in role through vendor partnerships, strategic merchandising and proper scheduling. - Restructured the team’s roles and daily routines, increasing OSA, UPT, daily efficiency and exceeding the company’s expectations.- Drove a 12% increase in Spirits by collaborating with the Assets Protection team to develop and execute a plan to reduce shrink and improve inventory.

- Hired, trained and developed +30 new team members during peak season, increasing overall guest experience and increasing NPS by 10 points. - Improved team morale and culture through consistency, accountability and motivation, improving overall talent retention and led to the development and promotion of three team members into leadership roles within the company.

- Operated as a business consultant, traveling to different stores within the country, researching and diagnosing business problems and recommending short term and long term solutions.- Organized, planned and executed 10 celebrity events throughout the midwest to promote product launches.