Manual Testing: Implemented STLC methodologies for comprehensive testing coverage from requirement analysis to test closure. Conducted meticulous manual testing and periodic regression testing to ensure product integrity.Automation Testing: Utilized BDD framework for collaborative automation test suite development. Developed automation test cases in C#, RestSharp, Selenium, SpecFlow, and MS SQL, maintaining code for reliability.Test Orchestration: Led DevOps Pipeline-based automation testing orchestration for streamlined processes.Stress Testing: Engineered JMeter-based stress testing suite to validate system performance under various loads.Release: Ensured timely, high-quality product releases. Automated release processes with PowerShell scripts, minimizing errors. Proficient in troubleshooting server-level release issues.Collaboration: Worked closely with cross-functional teams to identify and mitigate release bottlenecks, ensuring smooth delivery.Documentation: Maintained comprehensive testing and release documentation for project progression and continuous improvement.Mentorship: Provided guidance and mentorship to foster a collaborative, learning-oriented environment within the QA team.

• Learn the requirement documents and discuss with the team to make sure our understanding is precise and clear• Participate in developing test plan and execute test cases for UI, functionality testing on mobile applications• Validate new business logic by building an Excel data model and assisting with Postman• Perform regression testing for every version release• Perform exploring testing to detect potential defects in multiple ways• Identify, log and verify defects on both positive and negative scenarios

Main Responsibilities* Participated walk-through, sprint planning, and daily stand-up meetings; discussed the business requirement documents with key stakeholders to ensure we had a clear and precise understanding on the requirements; kept the team updated on my testing progress and any problems encountered;* Reviewed the requirements; provided a detailed scoping and estimation on QA side;* Designed & developed test cases based on scoping in MTM; maintained the test cases to ensure all the scenarios were covered to the greatest extent;* Developed MS SQL scripts for different testing purposes, including but not limited to data validation from front-end and back-end, back feeds testing, etc; developed script and test cases in Katalon Studio for Web UI Automation testing;* Executed test cases in QA, UAT and Production environments;* Identify and logged defects; provided defect description with testing environment, reproduce steps and screenshots information; tracked the defects through JIRA and MS TFS and provide the status of defects in the daily stand-up meeting; retested bug fixes and executed regression testing before releasing to UAT and production environments;* Worked closely with Dev and AM to ensure client expectations are being met correctly;* Documented testing related files in the JIRA Confluence.Tools & Tech-Skills* MS TFS and JIRA: document projects, requirements, tasks, bugs, project progress and efforts (hours spent); media of the team communication;* MTM: create and organize test plans and test cases, and execute manual test cases;* SSMS: develop SQL script and execute the query to do data validation and back feeds checking; run & view the stored procedures and jobs, backup and restore database;* Katalon Studio: design and develop test cases, and execute automation tests;* MS Visual Studio: Building testing framework by using C# and Selenium Webdriver;* Others: knowledge of HTML assist with developing automation scripts.

Number One Staffing Solutions is an employment Agency who is helping manufacturing factories/warehouses hiring long-term/short-term workers.• Main Responsibilities Dealt with phone calls and emails from clients and employees, including general inquiries, order taking, complaints and cooperation requests in a professional and polite way to achieve maximum satisfaction Interviewed and classified candidates accordingly to make sure to assign qualified employees to client companies for their staffing needs Assisted office manager to investigate conflicts between client companies and employees by collecting and analyzing all necessary information to get the case resolved Assisted with payroll work by doing data entry, verifying employees’ information and managing application forms at a weekly base Resolved complaints from employees regarding missing hours, payment problems and other issues: searched in database to locate the root causes, found out solutions for issues and negotiated with employees, recorded detailed information and kept tracking on the case until resolved Improved payroll working method to minimize mistakes on payments and invoices: created formulas in Excel to make the calculation more reliable and efficient; optimized the working procedure to minimize complaints from employees

The program is for fostering and training future entrepreneurs, which helps students to establish the knowledge system of operating a company and train business skills.Main courses:●Business Leadership●Strategy●Marketing for New Ventures●Entrepreneurial Finance●Venture Creation●Accounting for Entrepreneurs●Managing Innovation●Entrepreneurial Application of Technology●Social Entrepreneurship & CSRTrained skills: ●Marketing (Marketing Research, Marketing Analysis, Marketing Planning, Product Positioning, Commercialization Plan)●Presentation●Communication●Negotiation●Sales●Problem-solving●Team-working

We worked on Eventastic programe.Eventastic is an online event registration, ticketing and marketing platform for businesses and individuals world-wide. We allow third party event organizers to sell tickets and register guests for their events in advance online while leveraging other engaging features to drive attendance, revenue and donations. My main responsibilities are as follow: Collected market data by vastly applying search engine tools Analyzed data by drawing tables and charts in Excel and present the valid information to the supervisor Assisted the company with the definition of the target market, and gained a better understand of the market size and opportunities Assisted with creating sample events, editing marketing materials and email letters to customers