Estelle Ackermann Email & Phone Number

Perth, Western Australia, Australia

Namibia

Namibia

Erongo Medical Group is a leading healthcare provider offering comprehensive medical services, advanced diagnostics, and exceptional patient care.In this capacity, I was responsible for setting and implementing HR strategy, policies and procedures, managing two operating entities’ brands and strategic communications, championing strategic management workshops and providing ad hoc consulting expertise to Haven Health Trust. I reported to the CEO, supervised two direct reports and controlled a combined budget of NAD 111M+. As a trusted advisor to top leadership, I have contributed to a 76% increase in revenue and 21% growth in profits by ensuring strategic HR Business alignment within the group. By refining the budgeting process and reengineering HR architecture, I have consistently boosted revenue per employee and enhanced the organisation's reputation as an employer of choice while ensuring legal compliance.

Walvis Bay, Namibia

In this role, I was responsible for effectively managing HR operations to advance the people agenda and support organisational growth. As of Feb 2019, I was also entrusted to lead the charge of Welwitschia Hospital's brand engagement. I reported to the CEO and supervised two direct reports.Throughout my tenure, I successfully managed the employee life cycle for the HR and Payroll Department, maintaining an efficient Employee HR Ratio of 0.90. I spearheaded workplace safety and employee projects, achieving an unprecedented 88% retention rate of healthcare workers during the global pandemic. By establishing and monitoring productivity metrics, I was instrumental in boosting employee productivity and ultimately increasing company profits. Moreover, I ensured accurate and timely payroll processing and benefits administration, minimising payroll errors and enhancing overall employee satisfaction.

Walvis Bay, Namibia

Having served as an HR Practitioner, I was responsible for driving HR initiatives aligned with the organisation’s strategic goals and effectively supporting its success. Reported to the Hospital Manager and supervised one direct report.I led all phases of the recruitment process, accreditation efforts, organisational diagnosis and development, strategic human resource management (SHRM) and manpower planning. As a result, retention and employee churn rates improved by 8%. Through my efforts, I have enabled our team to shape a workforce that thrived in a complex, fast-paced environment despite an Employee to HR Ratio of only 0.70.

Walvis Bay, Namibia

In my role as a Human Resource Consultant, I was responsible for providing expert advice and support to the organisation in order to help improve the overall effectiveness and efficiency when it comes to managing their human resources.I designed and implemented an evidence-based human resource framework for Welwitschia Hospital and mapped the learning and development needs of the Welwitschia Hospital Housekeeping Department. I also assisted the external organisational diagnosis specialist with the Company Climate Survey. Some of my accomplishments include improving employee experience by 23% in the 2016 Company Climate Survey follow-up survey, showcasing a significant enhancement in the quality of relationships between managers and their teams. After 4 months, I was offered a permanent full-time HR position within the organisation due to my contributions.

Master Of Business Administration - Mba, Business Administration And Management, General

Postgraduate Diploma In Business Management And Administration

Bachelor Of Arts (Honours), Human Resource Management

Bachelor Of Arts, Communication

National Senior Certificate (Ieb)