• Work with vendors and partners development tasks ensuring compliance with company established methodologies and practices.• Review and make initial assessment of issues, enhancements and projects feasibility, cost, scope, timeline, and risk.• Work across multiple teams and with vendors to review requirements, design, testing and build.• Ensure proper application and system design is developed, built, and implemented following industry standards.• Hold all team members, vendors, and partners accountable for assigned tasks.• Manage application personnel, developing their skills and capabilities to meet the needs of the organization.• Guide applications team personnel and vendor thru product and development life cycle, ensuring quality and adherence to governance and controls.• Ensure that applications processes (including those of external service providers) are conducted in line with corporate social responsibility, environmental and technical policies, and applicable standards.• Oversee that the department successfully delivers business outcomes in partnership with business colleagues.• Provide support activities in conjunction with infrastructure and operations to ensure the applications perform well in production.• Partner with vendors and service providers to ensure support and development obligations are fulfilled.

• Function as a liaison to our business partners and internal technical teams to gain a broad understanding of industry trends and innovations, and their impact on technology; specifically, in all communication platforms.• Conduct analysis to determine best path for solving business challenges that may include process improvement, systems enhancement and user training.• Break down high-level business and user requirements into a functional product design.• Effectively communicate designs/solutions in multiple forums and to various audiences including technology and business executives.• Manage tradeoffs between speed to market, quality, and financial impact analytics platforms.

Summary: Multi-talented manager with an emphasis in product management, marketing, healthcare and pharmaceutical industries. Expertise in taking real customer requirements and developing products that are valuable, innovative, and successful. Collaborative and decisive with strong communication and interpersonal abilities. • Product owner and creator of multiple new products to help pharmaceutical companies increase vaccine adherence. • Managing the entire product line life cycle from strategic planning to tactical activities. • Prioritize product road-map for SaaS environment utilizing Agile Scrum processes.• Own the product requirements flowing from customer business requirements.• Document product functionality and train end users.• Lead company direction to meet SSAE16 auditing standards and guidelines. • Fulfill acceptance testing before deployment of applications.

Summary: Oversee quality testing of enterprise healthcare applications and specialized pharmaceutical projects. • Lead testing processes over all new and existing applications. • Mobile testing on Android and OS platforms.• Provide customer and client support of multiple large pharmaceutical projects. • Custom scripting to meet healthcare needs on reporting and notifications. • Agile processes used to test all applications.• Create test cases from user stories to ensure proper functionality. • Communicate testing results and reporting to upper management. • Database experience with MySQL to narrow bugs or issues during testing. • After hours testing after deployments and assist in deployment processes.

Summary: Management of a department that was responsible for various enterprise level financial software applications. • 24 hour monitoring and on call support of multiple enterprise bank software.• Deployment and implementation of ASP .NET applications to Service Bureau environment (SaaS).• Remote support for banks both in and out of the US for in house implementation of complex bank systems. • Data research, manipulation and metrics analysis.• Custom scripting to meet bank needs on reporting and notifications. • Manage employee time sheets and time off request.

Summary: Created test designs and scripts to be used in testing financial software.• Lead premiere project during testing cycles. • Administrated bug tracking system and set up projects. • Worked with automated testing software to automate 80% of testing. • Analyze failed components to determine reasons for imperfections and recorded results for review by QA manager. • Design and implement quality testing strategies. • Installed final product to our servers during non-business hours quarterly.• Use Microsoft Project to plan testing cycles effectively. • Set up various testing environments and networks to ensure quality products to customers. • Communicate effectively with development and management teams to develop practical solutions.• Transition from Waterfall methodologies to Agile Scrum methodologies.