Jason Estep Email & Phone Number

Louisville, Kentucky, United States

Oversaw end-to-end Delivery Process:• Undertook full ownership of the end-to-end delivery process, overseeing UcaaS and Network customer orders across diverse sectors.• Managed the initiation, planning, execution, monitoring, and closure of projects, consistently meeting or exceeding client expectations.Expertise in Telecommunications Technologies:• Applied in-depth knowledge of SD WAN technologies, Internet Circuit configurations, Firewall implementations, and VoIP/UcaaS services to drive optimal results.Task Coordination and Multitasking:• Coordinated access circuits, ordering of equipment, dispatch of technicians, and oversaw overall installation events.• Demonstrated effective multitasking and prioritization skills to meet project milestones and deadlines.Collaboration and Communication:• Collaborated with internal teams and contracted third-party resources, aligning efforts with customer requirements and delivery timelines.• Regularly communicated with customers, providing clear and consistent updates throughout the entire delivery life cycle.• Fostered and nurtured robust relationships with clients, establishing trust as a dependable and knowledgeable business partner. Direct Delivery Experience:• Utilized hands-on delivery experience to drive successful outcomes for each project.• Applied practical knowledge and expertise to troubleshoot challenges, ensuring project success and customer satisfaction.

Louisville, Kentucky, United States

Oversaw end-to-end Delivery Process:• Took ownership of the entire delivery process for assigned orders, ensuring timely and high-quality service delivery for Network Service Orders.Project Management:• Managed the initiation, planning, execution, monitoring, and closure of projects, consistently meeting or exceeding client expectations.• Coordinated access circuits, ordered equipment, dispatched technicians, and oversaw overall installation events.Multitasking and Prioritization:• Demonstrated effective multitasking and prioritization skills to meet project milestones and deadlines.Collaboration and Communication:• Collaborated with internal teams and contracted third-party resources, aligning efforts with customer requirements and delivery timelines.• Regularly communicated with customers, providing clear and consistent updates throughout the entire delivery life cycle.Deployment Expertise:• Demonstrated expertise in the deployment of Access Circuits, MPLS, SDWAN Implementation, Network Firewall, VoIP Services, and TDM Services.

Louisville, Kentucky, United States

Technical Sales Leadership:• Spearheaded technical sales efforts, collaborating with the sales team to identify and secure new business opportunities in the telecommunications sector.Effective Presentations and Demonstrations:• Conducted in-depth technical presentations and product demonstrations for potential clients, effectively communicating the value proposition of our telecom solutions.Client Advisory and Solution Tailoring:• Advised clients on the selection and implementation of telecommunications products and services, tailoring solutions to meet their specific business needs.Pre-Sales Expertise:• Played a key role in the pre-sales process by conducting site surveys, analyzing client requirements, and developing comprehensive proposals.• Highlighted the technical capabilities and benefits of our telecom offerings to potential clients.Technical Liaison and Ongoing Support:• Functioned as a technical liaison between customers and the company, addressing any technical concerns or requirements throughout the sales cycle.• Provided ongoing technical support, ensuring a smooth transition from sales to implementation.Relationship Building:• Cultivated and maintained strong relationships with clients, earning their trust as a knowledgeable and dependable technical advisor.• Fostered a positive client experience, contributing to overall customer satisfaction and loyalty.