Eric Stephens Email & Phone Number

What Do I Bring To The Table:I’m an experienced, intellectually curious, and versatile Quality Assurance professional. Dedicated and with 10+ years of experience in developing test strategies and plans, conducting gap analyses, and facilitating scrum team sprint ceremonies. Proficient in maintaining automated test scripts, identifying and documenting software defects, collaborating with development teams and executing load/stress/scalability testing.I also have experience in requirements gathering and content deployment, across multiple high-profile digital and mobile applications. My projects have ranged from e-commerce to SaaS enterprise-level healthcare tech involving configurable oncology-based electronic medical record systems used by multiple practice groups and precision genomic testing service vendors. My success has been rooted in being agile, analytical, having an attention to detail, positive “team first” attitude, and an absolute commitment to the task at hand and ensuring the best results possible within the timeframe at hand. Driven with the mission of ensuring a good user experience, as well as protecting and securing the end-users’ and company's brand interests.Extensive Practical Experience in: * Manual Testing: Writing test plans and test cases (for UAT, API, Regression, Integration, A/B, B2B, B2C) in multiple spaces (e-commerce, SaaS and interactive design, healthcare tech).* Automated Testing: Developing and maintaining modular scripts (using Selenium, Appium, and Playwright tools) in order to increase coverage across baseline functionality for desktop and mobile applications.* Creating QA test infrastructures, strategy, and processes from the ground up and conducting gap analyses improve existing coverage and processes.* Testing across desktop (windows, mac) and mobile (Android, iOS) platforms.* Defect tracking and management (using Jira and TestRail), root cause analysis, and driving impact analysis efforts on the application and enterprise levels.* Operating in an agile environment, leading scrum team planning/grooming sessions for sprints, communicating and collaborating with all key stakeholders and team members involved.* Serving in roles as both an individual contributor, as well as a team leader (including building and managing teams), coaching up and mentoring QA engineers (both internal and offshore across multiple time zones).To further add to my toolbox, I am currently pursuing certifications in Generative AI, Cybersecurity, as well as for ISTQB Certified Test Manager and ISTQB AI Testing.

Listed skills include Mobile Applications, Mobile Devices, Quality Assurance, Software Quality Assurance, and 46 others.