Ester Ferrante Email & Phone Number

Visitor services Assistant/Duty Manager - Household Cavalry Museum- London 13 June/ongoing-guaranteeing the daily running of the museum and the shop -responsible for the cash desk and emergency procedures- responsible for the alarm system and health and safety measures- in charge of the opening and closing of the museum in a high risk establishment, working with di erent branches of the police department to ensure the maximum safety of the site.-ensuring a memorable experience for visitors encouraging return visits.-explanation of the content of the museum with particular attention at the historical and traditional aspects of the site.-responsible for regular risk assessment of condition in priceless collection, including uniforms and historical military objects.-ensuring an excellent customers service up to the museum standards-responsible for the sales of tickets and merchandise.-in charge of the shop's merchandising, including arrangement of the displays in an eye -catching format for a maximum financial gain.● Volunteer- The Cartoon Museum- London April 2022/ July 2022Front of House Volunteer-responsible for visitor’s experience in the Museum -responsible for tickets and merchandise sales-developing communication skills and knowledge of the contents of the Museum -responsible for the daily maintenance of the galleriesExhibition Volunteer-gaining skills on the development process of exhibitions-taking part in the build of exhibitions-assisting the curator in the exhibition process development- manipulation of artworks and their framing for exhibitionsCollection Volunteer-developing skills of the acquisition process-assisting the curator in the screening process for acquisition and collection of data -assisting the curator in communicating with donors-developing a tracking system for the acquisitionsRestorer trainee- Palatine Chapel - Normans Palace PalermoSeptember 2018/ June 2019Restoration of mosaic floor.-mapping of the mosaic pavement through hand drawing-use of tools such as scalpels and chemicals to secure the mosaic -integration of the mosaic using mortar-responsible for a delicate artworks-integration and restoration of the mosaic floor in King Roger’s room.-use of chemicals to secure the pavement.-pictorial integrations.

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  Visitor Services Assistant

  Household Cavalry Museum

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  University Of Westminster

  Level 7. 180 Credits. Merit