Ester Jacobs Email & Phone Number

Al Ain, Abu Dhabi

• Maintained records of the financial activities of the congregation including income and revenue, expenses and disbursements, payroll, church assets, and liabilities.• Managed a 250,000 AEDirhams annual budget effectively.• Reduced expenses by 15% over two years by implementing fiscal plan and maximizing volunteer programs.• Increased church membership by more than 100% by developing public relations initiatives.• Increased revenue by more than 100% in the course of two years through effective advertising and introducing new ways to give.• Drawn 20% of church members to give additional donations through efficient, transparent, and honest financial reporting.• Raised 20,000 AED in 2013 to support charitable projects overseas such the Yolanda typhoon victims in the Philippines.• Managed a 250,000 AEDirhams annual budget effectively.• Reduced expenses by 15% over two years by implementing fiscal plan and maximizing volunteer programs.• Provided summary of financial reports to the vestry (St. Andrews in Abu Dhabi), church council, and bulletin for the congregation of the operating funds, non-operating funds, and cash balances. • Assisted with the financial planning including preparation of the annual budgets.• Provided a detailed financial report for the Annual Meeting.

Al Ain, Abu Dhabi, Uae

• Performed assigned internal audits under the direct supervision of the Chief Audit Executive for the hospital’s internal controls, processes, and procedures.• • Audited medical record documentation and identified under-coded and up-coded services.• Identified 10% potential fraudulent claims and communicated findings to the Executive Chief Auditor.• Identified 20% incorrect coding on claims and recommended corrections before government and insurance payers could challenge wrong coding.• Identified opportunities for the organization’s medical coders for additional training to improve coding and billing performances.• Increased hospital revenues by interacting with physicians and other healthcare practitioners regarding accurate billing and payments.• Used Excel to verify claims and review for duplication of entries for effective financial reporting.• Increased revenue by 10% by providing valuable input on special projects such as identifying cost per service in inpatient surgical, medical, neonatal, and obstetrical procedures which helped in negotiations for cash reimbursement with payers.• Increased 10% efficiency in billing processes by coordinating with physicians and other health practitioners in completing and updating patient’s charts.• Prepared internal audit reports detailing audit findings and recommendations.

Al-Hada, Taif, Kingdom Of Saudi Arabia

• Team leader and Acting Head-nurse in the absence of a head nurse.• Achieved 10% increase in number of deliveries (2,500 newborns) in 2000 and 2001 without additional nursing staff members.• Reduced medication errors to nearly 0% by read-back practices and providing continual education and training to the nursing staff.• Increased patient satisfaction by 15% by ensuring that delivery of nursing care meets patient needs.• Achieved 95% employee retention over five years by mentoring and coaching programs for new employees.• Evaluated nursing staff performance.• Slashed 10% expenses by budget planning for staff recruitment and hiring.• Reviewed nursing policies and procedure in the department.• Achieved 80% employee satisfaction by encouraging social connections and providing opportunities for career development.• Decreased rate of infection by less than 1% by maintaining birthing environment cleanliness, safety, and the availability of appropriate supplies and equipment in the department.• Reviewed nursing policies and procedure in the department.• Collaborated with the nursing staff, medical staff, and upper nursing management staff in coordination of patient care.

Taif, Ksa

Charge-nurse and Team leader of the shift in a very busy Labor and Delivery Unit (2,500 deliveries/year and an Operating Room for OB and GYN cases. Takes care of mothers in labour. Performs NSVD, assist doctors in instrumental deliveries, acts as a scrub nurse or circulating nurse during C/Sections, BTL, D & C's, Laparoscopy, and other OB/GYN procedures.

Master Of Business Administration/Accounting (Mba/Accounting), Accounting And Business/Management, 3.92

Activities and Societies: Delta Mu

Bachelor Of Science In Business Management, Business Administration And Management, General, 3.87

Activities and Societies: University of Phoenix Alumni AssociationGraduated with honors

Graduate Midwife, Medical, Graduated With Honors.

Activities and Societies: Professional Regulation Commission for midwifery Philippine Midwifery Associations of the Philippines